Comandă și finalizare comandă¶
Odoo eCommerce provides several options to organize the ordering and checkout process. It offers different order button options and sequential checkout steps, some of which support additional features. The related buttons and checkout pages can be customized using the website editor.
Opțiuni pentru adăugarea în coș¶
Comportament implicit pentru adăugarea în coș¶
When clicking the Add to cart button, different actions can be triggered. To configure them, go to , scroll down to the eCommerce section, and select one of the following options for the Add to Cart feature:
Stay on Product Page: The customer remains on the product page after adding a product to the cart. If the added product has linked optional products, the customer can choose between Add to cart (to stay on the product page) and Go to Checkout (to be redirected to the cart).
Go to cart: The customer is redirected to the cart immediately.
Cumpără acum¶
To let customers choose to go directly to the Order summary step, add an additional Buy now button. To do so, go to any product’s page, open the website editor, go to the Style tab, and click the Buy Now button next to the Purchase Options.
Reorder products¶
Customers can reorder items from a previous sales order:
from their customer portal, using the Order Again button. All products from the selected order are automatically added to the cart, and customers can then Remove any items they don’t want to reorder.
from the cart, by clicking Quick reorder at the Order summary step. Customers can then adjust quantities as needed and click the (cart) button next to the product(s) they want to reorder.
Pașii de plată¶
During checkout, customers are taken through the following steps:
Each step can be customized using the website editor by adding building blocks or opening the Style tab to enable various checkout options.
Notă
Conținutul adăugat prin blocuri de construcție este specific fiecărui pas.
Order summary¶
The Order summary step allows customers to see the items they added to their cart, adjust quantities, Remove products, and reorder products from a previous order. Information on product prices and the taxes applied is also displayed. Customers can then click the Checkout button to continue to the Address step.
Deschideți editorul de website pentru a activa opțiuni de finalizare comandă precum:
Suggested Accessories: to showcase accessory products;
Promo Code: to allow customers to redeem gift cards and apply discount codes or promotional codes;
Add to Wishlist: Enable wishlists to allow signed-in users to remove a product from their cart and add it to their wishlist using the Save for Later option.
Notă
If a fiscal position is detected automatically, the product tax is determined based on the customer’s IP address.
Dacă furnizorul de plăți instalat <../../finance/payment_providers> suportă finalizare rapidă, se afișează un buton dedicat care permite clienților să meargă direct din coș la pagina de confirmare fără a completa formularul de contact.
Address¶
După ce și-au revizuit comanda:
Unsigned-in customers are prompted to Sign in or enter their Name and Email address, along with their delivery address and phone details;
Clienții autentificați pot selecta adresa de livrare corespunzătoare.
Apoi pot alege o metodă de livrare, selecta sau introduce Adresa de facturare (sau pot activa opțiunea La fel ca adresa de livrare dacă adresele sunt identice) și apăsa Confirmă pentru a trece la pasul următor.
Sfat
For B2B customers, you can also enable optional B2B fields in the website editor.
You can add a checkbox for users without an account to sign up for a newsletter. To do so, go to , scroll down to the eCommerce section, enable the Newsletter feature, and select a Newsletter List.
When the Pick up in store delivery method is selected, the customer can Choose a pick-up point, provided several pick-up points are available.
Informații suplimentare¶
You can add an Extra Info step in the checkout process to collect additional customer information through an online form, which is then included in the sales order. To do so, enable the Extra Step option in the website editor. The form can be customized as needed.
Plată¶
At the Payment step, customers can choose a Payment method, enter their payment details, and click Pay now.
Notă
When the Cash on Delivery payment option is enabled, the customer must click the Confirm button and pay upon delivery.
To make payment methods available to customers, configure and enable one or more payment provider(s). To do so, go to , Activate the relevant payment provider, and configure it.
Sfat
The options displayed at checkout depend on the active payment providers, the enabled payment methods, the customer’s country and currency, and, optionally, the maximum amount set for the provider.
To display an availability report for payment providers and payment methods and help diagnose potential availability issues on the payment form, enable the developer mode, and click the (bug) icon.
Termeni și condiții¶
To require customers to agree to the terms and conditions before payment, open the website editor and toggle the Accept Terms switch in the Style tab.
portofele electronice și carduri cadou¶
Customers can pay with an eWallet or gift card during checkout. To offer these options, go to and enable in the eCommerce section. Then, go to and create a gift card and/or eWallet program.
Confirmare comandă¶
The final step of the checkout process is the order confirmation page, which provides a summary of the customer’s purchase details. A sales order is automatically created in the backend. Enable the Automatic Invoice setting to automatically send an invoice to the customer.
Vezi și