주문 및 결제

Odoo eCommerce provides several options to organize the ordering and checkout process. It offers different order button options and sequential checkout steps, some of which support additional features. The related buttons and checkout pages can be customized using the website editor.

주문 버튼

To customize the ordering process in Odoo eCommerce, you can:

장바구니 옵션에 추가하기

기본적인 장바구니에 담기 동작

When clicking the Add to cart button, different actions can be triggered. To configure them, go to Website ‣ Configuration ‣ Settings, scroll down to the eCommerce section, and select one of the following options for the Add to cart feature:

  • Stay on Product Page: The customer can choose if they want to Add to cart and continue shopping or Go to the Checkout.

  • Go to cart: The customer is immediately redirected to the cart.

버튼 맞춤 설정

You can replace the Add to Cart button with a Contact Us button, which redirects users to the default contact form.

참고

Removing the ability to add products to the cart is often used by businesses that want to display an online catalog but cannot share prices publicly (e.g., to offer custom or variable pricing).

To do so, go to Website ‣ Configuration ‣ Settings. Under the eCommerce section, enable Prevent Sale of Zero Priced Product, and enter the redirect URL in the Button URL field.

Then, for all products that should display the Contact Us button, set their price to 0 using the product form or a pricelist.

제품 페이지의 문의하기 버튼

참고

The Contact Us button label, URL, and the Not Available For Sale text beneath the product title and description can be modified on the product’s page while in Edit mode.

장바구니에 담기 추가 버튼

You can add additional Add to Cart buttons and link them to specific products on any website page.

To add them, open the website editor and place the Add to Cart Button inner content building block. Once placed, click the button, scroll to the Add to Cart Button section, and configure the following:

  • Product: Select the product to link the button with.

  • Action: Choose if it should be an Add to Cart or Buy Now button.

참고

  • If the product has variants, either choose one or leave the option on Visitor’s Choice, which prompts the customer to select a variant and then Add to Cart and continue shopping or Go to Checkout.

  • The default Add to Cart button does not offer those options, but its label can be changed.

In the website editor, it is also possible to show or hide the (cart) icon in the page’s header. Click the header and then the (cart) button next to the Show Empty option under the Style tab.

지금 구입하기

To let customers choose to go to the Order summary step directly, you can add an additional Buy now button. To do so, go to any product’s page, open the website editor, go to the Style tab, and click the Buy Now button next to the Purchase Options.

지금 구매하기 버튼

Reorder products

Customers can reorder items from a previous sales order:

  • from their customer portal, using the Order Again button. All products from the selected order are automatically added to the cart, and customers can then Remove any items they don’t want to reorder.

    Reorder button
  • from the cart, by clicking Quick reorder at the Order summary step. Customers can then adjust quantities as needed and click the (cart) button next to the product(s) they want to reorder.

    Quick reorder button

결제 정책

To allow customers to checkout as guests or force them to sign in/create an account, go to Website ‣ Configuration ‣ Settings, scroll down to the eCommerce section, and configure the Sign in/up at checkout setting. The following options are available:

  • Optional: Customers can check out as guests and register later via the order confirmation email to track their order.

  • Disabled: Customers can check out as guests without creating an account.

  • Mandatory: Customers must sign in or create an account at the Order summary step to complete their purchase.

B2B 액세스 관리

지정된 B2B 고객만 결제할 수 있게 하려면:

  1. Go to Website ‣ Configuration ‣ Settings and enable the Mandatory option in the eCommerce section.

  2. In the General section of the settings, set the Customer Account option to On invitation.

  3. Go to Website ‣ eCommerce ‣ Customers, switch to the List view, and select the customers you wish to grant access to your portal.

  4. 활동 버튼을 클릭한 후 포털 액세스 권한 부여 를 선택합니다.

  5. 포털 액세스 관리 팝업에서 선택한 고객을 확인한 후 액세스 허용 을 클릭합니다.

Once done, the relevant customers receive an email confirming their account creation, including instructions on setting a password and activating their account.

참고

  • You can revoke access or re-invite a customer using the related buttons in the Portal Access Management pop-up.

  • 사용자는 이메일당 하나만 포털 액세스 권한을 가질 수 있습니다.

  • Settings are website-specific, so you could set up a B2C website that allows guest checkout and a B2B website with mandatory sign-in.

결제 단계

결제 과정에서 고객이 거치게 되는 단계는 다음과 같습니다:

Each step can be customized using the website editor by adding building blocks or opening the Style tab to enable various checkout options.

참고

빌딩 블록을 통해 추가된 콘텐츠는 각 단계에 별도로 적용됩니다.

Order summary

The Order summary step allows customers to see the items they added to their cart, adjust quantities, Remove products, and reorder products from a previous order. Information related to the product prices and taxes applied are also displayed. Customers can then click the Checkout button to continue to the Address and delivery step.

웹사이트 편집기를 열어 다음과 같이 결제 옵션을 활성화 합니다.

  • 추천 액세서리: 액세서리 제품 을 표시합니다.

  • Promo Code: to allow customers to redeem gift cards or apply discount codes;

  • Add to Wishlist: Enable wishlists to allow signed-in users to remove a product from their cart and add it to their wishlist using the Save for later option.

참고

  • If a fiscal position is detected automatically, the product tax is determined based on the customer’s IP address.

  • If the installed payment provider supports express checkout, a dedicated button is displayed, allowing customers to go straight from the cart to the confirmation page without filling out the contact form.

Address and delivery

주문을 검토한 후:

  • Unsigned-in customers are prompted to Sign in or enter their Email address, along with their delivery address and phone details;

  • 고객은 로그인 후 알맞은 배송지 주소 를 선택할 수 있습니다.

그런 다음 배송 방법 선택 후, 청구지 주소 를 선택 또는 입력하고 (청구지 주소와 배송지 주소가 동일한 경우 배송지 주소와 동일 스위치를 토글 선택), 확인 을 클릭하여 다음 단계로 진행합니다.

  • For B2B customers, you can also enable optional VAT and Company name fields by toggling the Show B2B Fields option in the website editor.

  • You can add a checkbox for users without an account to sign up for a newsletter. To do so, go to Website ‣ Configuration ‣ Settings, scroll down to the eCommerce section, enable the Newsletter feature, and select a Newsletter List.

추가 정보

결제 단계에서 추가 정보 단계를 추가하여 온라인 양식에서 고객에 대한 추가 정보를 수집할 수 있으며, 이 정보는 판매주문서 에 기재할 수 있습니다. 이 기능을 활성화하려면 웹사이트 편집기에 있는 추가 단계 옵션을 활성화 합니다. 필요에 따라 양식을 사용자 지정 할 수 있습니다.

결제

At the Payment step, customers can Choose a payment method, enter their payment details, and click Pay now.

To make payment methods available to customers, configure and enable one or more payment provider(s). To do so, go to Website ‣ Configuration ‣ Payment Providers, Activate the relevant payment provider, and configure it.

The options displayed at checkout depend on the active payment providers, the enabled payment methods, the customer’s country and currency, and, optionally, the maximum amount set for the provider.

To display an availability report for payment providers and payment methods and help diagnose potential availability issues on the payment form, enable the developer mode and click the (bug) icon.

Terms and conditions

To require customers to agree to the terms and conditions before payment, open the website editor and toggle the Accept Terms switch in the Style tab.

전자지갑 및 기프트 카드

Customers can pay with an eWallet or gift card during checkout. To offer these options, go to Website ‣ Configuration ‣ Settings and enable Discounts, Loyalty & Gift Card in the eCommerce section. Then, go to Website ‣ eCommerce ‣ Gift cards & eWallet and create a gift card and/or eWallet program.

Gift card and eWallet options at checkout

주문 확정

The final step of the checkout process is the Order confirmation, which provides a summary of the customer’s purchase details.