Assistance standard et étendue¶
Avertissement
Les informations présentées sur cette page ne sont pas destinées à modifier, amender ou remplacer les termes du Contrat d’abonnement Odoo Enterprise. En cas d’incohérence ou de conflit, le Contrat d’abonnement prévaudra.
Odoo supports every major version in two phases:
Standard support covers the first three years after release. It is available on Odoo Online, Odoo.sh, and on-premise.
Extended support begins when standard support ends and requires an additional fee. It is available only on Odoo.sh (for a limited number of versions) and on-premise (for any version).
Both phases include helpdesk support, bug fixes, and security updates. During extended support, fixes are provided only where technically feasible.
Note
SaaS versions (also called Online versions) are released every two to three months. They are only available on Odoo Online and are not eligible for extended support.
You can upgrade from any version to any major version still under standard support, or that reached the end of standard support less than six months ago.
The table below shows the support status of every version. Major versions are in bold.
Odoo Online |
Odoo.sh |
On-premise |
Date de publication |
Fin de l’assistance standard |
|
|---|---|---|---|---|---|
Odoo 20.0 |
● |
● |
● |
September 2026 |
September 2029 (planned) |
Odoo SaaS 19.4 |
● |
N/A |
N/A |
juillet 2026 |
|
Odoo SaaS 19.3 |
● |
N/A |
N/A |
Mai 2026 |
|
Odoo SaaS 19.2 |
● |
N/A |
N/A |
Mars 2026 |
|
Odoo SaaS 19.1 |
● |
N/A |
N/A |
Janvier 2026 |
|
Odoo 19.0 |
● |
● |
● |
septembre 2025 |
septembre 2028 (prévu) |
Odoo 18.0 |
● |
● |
● |
octobre 2024 |
septembre 2027 (prévu) |
Odoo 17.0 |
● |
● |
● |
Novembre 2023 |
September 2026 |
Odoo 16.0 |
● |
● |
● |
Octobre 2022 |
septembre 2025 |
Odoo 15.0 |
● |
● |
● |
Octobre 2021 |
octobre 2024 |
Anciennes versions |
● |
● |
● |
avant 2021 |
avant 2024 |
Légende
● : Assistance standard
● : Extended support (additional fee)
● : Non supporté
N/A : Jamais publiée pour cette plateforme