Write and improve text with AI

Odoo AI can assist with writing and refining text across the database. This makes it easier to draft emails, improve existing content, and quickly extract key information from discussions or notes.

AI writing features are available in most rich-text environments in Odoo, including:

  • Description and Notes fields on records

  • Email composers and email templates

  • Knowledge articles

These features are accessible through the text editor and the powerbox, depending on the context.

A knowledge article with the AI improve text option visible.

Writing with AI

AI can generate new text based on a short prompt or partial input. This is useful for drafting content such as emails, task descriptions, or internal notes.

To generate text, either click the AI icon, or type / to open the powerbox, and select AI from the drop-down menu. Both options open a conversation window. Enter a short prompt describing the desired content, then click the (paper plane) icon. After the text is generated, hover over the response and click Use this to add the content to the desired field or document. Alternatively, click the (copy) icon to copy the text to the clipboard.

A conversation window with an AI agent generating content.

If unsatisfied with the content, send a follow-up message to the agent with an expanded prompt or suggested changes.

Improving existing text

AI can also be used to rewrite or improve existing text. This includes:

  • Making text clearer or more concise

  • Adjusting tone or structure

  • Correcting grammar or phrasing

Select the text to improve, then click the AI icon to open a conversation window. Click the Rewrite selected prompt. After the text is generated, hover over the response and click Use this to add the content to the desired field or document. Alternatively, click the (copy) icon to copy the text to the clipboard.

The rewrite selected text in a conversation window.

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To add custom instructions to the prompt, such as suggestions on tone or content, write the prompt directly in the conversation window. For example, Rewrite the selected text in a more professional tone.

Best practices for AI-assisted writing

For best results when using AI to write or improve text:

  • Provide clear and specific context in prompts

  • Review AI-generated content before saving or sending

  • Adjust wording to match the company’s tone and communication standards

AI-assisted writing is designed to support productivity, while final review and validation remain essential.