장치 및 통합

The Phone app can be used on many different devices, such as a computer, tablet, mobile phone, and many more. This is helpful in that it reduces costs, and employees can work from anywhere in the world, so long as they have a broadband internet connection.

Odoo Phone is SIP (Session Initiation Protocol) compatible, which means it can be used with any SIP compatible application.

This document covers the process of setting up Odoo Phone across different devices and integrations.

The Phone app is fully integrated with all Odoo apps, allowing users to click into any app, and schedule a call as an activity in the chatter.

Example

For example, in the CRM app, a user can click into an opportunity, and click on Activities in the chatter.

다음으로 통화 를 선택한 후 마감일 아래에 있는 날짜를 선택합니다.

저장 을 클릭하면 활동이 메시지창에 표시됩니다.

Should the Due Date be for today’s date, the activity shows up in the Phone widget.

Use Odoo Phone on a computer

The Odoo Phone app and widget can be used from any browser on a laptop or desktop device. Simply click on the (Phone) icon icon in the upper-right corner, while in the Odoo database, and the widget appears.

더 보기:

To see how to use the Phone widget on a desktop/laptop computer, check out this documentation: 전화 위젯.

Use Odoo Phone on a mobile device

중요

While outgoing calls can be placed using Odoo on a mobile device, the Odoo Phone app does not ring on incoming calls. If the user needs to be reachable on a mobile device at all times, an app, like Zoiper, should be used. Apps like that stay connected in the background at all times.

For more information, see the Zoiper Lite section.

The Odoo Phone app can be used on tablets and mobile phones, through the Odoo Android or Apple iOS applications. Additionally, a mobile web browser can be used to access the database.

경고

Odoo Android and Apple iOS applications are no longer being maintained by Odoo on the Android and Apple portals. This means Odoo support only handles limited scopes of Odoo Android or Apple iOS support tickets.

While in the mobile application on a mobile device/tablet, access the Odoo Phone widget, by tapping on the (Phone) icon in the top-right corner. The widget appears in the lower-left corner.

모바일 애플리케이션을 사용하여 태블릿에서 처음 전화를 걸 경우, 사용자에게 데이터베이스에서 마이크를 사용하도록 :guilabel:`허용`하라는 메시지가 표시됩니다. 마이크를 사용하여 통화를 계속할지 여부를 묻는 메시지가 나타나면 :guilabel:`허용`을 클릭합니다.

이 단계는 모바일 Odoo 애플리케이션 또는 웹 브라우저 양쪽에서 필수 단계입니다.

Odoo then asks how to make the call. The two options are: VOIP or Phone (should the tablet be enabled for calling). Click the box next to Remember ? should this decision be the default moving forward.

Here is the layout of what the Phone app looks like on a mobile device:

Zoiper 라이트

Zoiper Lite is a free VoIP SIP dialer with voice and video.

To start using the Zoiper app, download it to the device, via the Zoiper download page.

A mobile device is the most common installation, and this document covers how to set up on the Zoiper iOS application. Screenshots and steps may differ depending on the setup conditions.

After installing the Zoiper application on the mobile phone, open the application, and tap on Settings. Navigate to Accounts, and tap on the + (plus) icon to add an account.

If the VoIP account is already set up, then click Yes. This means an account username and password has already been produced.

다음으로 제공업체 선택 을 클릭합니다. 화면이 표시되면 오른쪽 상단에 있는 국가 를 클릭하여 제공업체 범위를 특정 국가로 좁힙니다. 설정 중인 제공업체의 국가를 선택한 다음 제공업체 를 찾아 선택합니다.

Example

If the provider being configured is Axivox, select Belgium. Then, choose Axivox as the provider.

Under SIP options, enter the Account name, Domain, Username, and Password. All this information varies, based on the account.

팁

To access this information via the Axivox portal, navigate to Users ‣ Choose user ‣ Edit ‣ SIP Identifiers tab. The SIP username, Domain, SIP password, and Address of the proxy server are all present in this tab.

Zoiper 필드	Axivox 필드
계정 이름	무엇이든 가능합니다
도메인	도메인
사용자 이름	SIP 사용자 이름
비밀번호	SIP 비밀번호

계정 정보를 입력한 후 화면 상단에 있는 초록색 등록 버튼을 클릭합니다. 등록 정보가 확인되면 Zoiper 에서 등록 상태: OK 라는 메시지가 표시됩니다.

At this point, Zoiper can now make phone calls using the VoIP service.

유선 전화

Linphone is an open-source VoIP SIP softphone, used for voice, video, messaging (group and individual), as well as conference calls.

To start using the Linphone app, download it to the device, via the Linphone download page.

A mobile device is the most common installation, and this document covers how to set up the Linphone iOS application. Screenshots and steps may differ depending on the circumstances.

To begin configuring Linphone for use with a SIP provider, first open Linphone, and an assistant screen appears.

From this screen, select Use SIP Account. Then, on the following screen, enter the Username, Password, Domain, and Display Name. Once complete, press Login.

At this point, Linphone is ready to start making calls, once there is a green button at the top of the application screen that reads, Connected.

팁

Linphone makes a variety of applications for mobile and desktop devices in operating systems, such as Windows, Linux, Apple, and Android. Because Linphone is an open-source project, many new updates are released on a regular basis.

Linphone 위키 문서 페이지 를 참조하세요.