Odoo Phone with DIDWW

DIDWW is a global VoIP and SIP trunking provider that can be set up to work with Odoo Phone. A DIDWW account is required to use this service.

중요

Before setting up an account with DIDWW, verify the following requirements:

  • The business phone numbers are portable to DIDWW. Some providers may be unable to release the phone number due to local or regional guidelines.

  • The locations of the company and its call recipients are covered by DIDWW services.

Configure credentials in DIDWW

Navigate to the DIDWW Dashboard.

To transfer existing numbers from an existing telephone network service provider, follow the steps outlined on the DIDWW website.

신규 수량 구매

To puchase new phone numbers, click Buy Numbers in the dashboard, then follow the instructions to complete the purchase.

When buying a new number, it must support both inbound calls and Local CLI.

DIDWW의 매입 현황판입니다.

phone.systems 사용 활성화

Next, click Cloud Phone System in the dashboard sidebar. Then, click Launch admin UI.

중요

The phone.systems PBX feature is an extra paid service in DIDWW, and may require additional fees.

To create a new user, click Users, click the plus sign, then enter the necessary information.

DIDWW의 신규 사용자 추가 화면입니다.

Click Contact Methods, then click the plus sign to add a new SIP Device Route.

다음의 매개변수를 설정하거나 추가합니다.

  • 이용 가능한 코덱: OPUS, PCMU, PCMA, telephone-event, g722, g729.

  • 허용된 미디어 유형: SRTP-DTLS

  • 기본 미디어 유형: SRTP-DTLS

  • 전송 프로토콜: UDP, TCP, WSS, TLS

중요

The SRTP media encryption and TLS SIP transport are disabled by default in DIDWW. Contact the DIDWW sales team sales@didww.com to allow traffic encryption for your account.

DIDWW에서의 새 연락 방법 설정.

If no phone number available from drop-down selection in Inbound and Outbound DID/Caller ID selection, the Inbound voice trunk needs to be modified. Navigate to the dashboard, then click My Numbers. Scroll to Configuration. In the Inbound voice trunk field, select phone.systems.

Lastly, verify that the DID number is selected in the Inbound Calls section of the SIP Device Route settings.

DIDWW의 DID 번호 필드입니다.

Configure DIDWW in Odoo

Add DIDWW credentials

To set up DIDWW as a VoIP provider in Odoo, navigate to Phone app ‣ Configuration ‣ Providers. Locate the DIDWW provider entry, and verify the following settings:

  • OnSIP Domain: should already be set to sip.phone.systems.

  • WebSocket: should already be set to wss://sip.phone.systems.

  • VoIP Environment: select Production.

DIDWW configuration settings in the *Odoo Phone* app.

Configure user settings

Next, each user’s OnSIP credentials must be configured in Odoo. Navigate to Settings app ‣ Users & Companies ‣ Users select the user, and click the VoIP tab.

Add the following credentials for the user:

  • Username: the user’s DIDWW username.

  • Secret: the user’s password.

Once the DIDWW credentials have been saved, the user can make calls with Odoo Phone by clicking the (Show Softphone) icon in the top-right corner of Odoo.

더 보기:

For additional setup and troubleshooting steps, see DIDWW’s documentation.