Ordres¶
When the Lunch application is opened, the Order Your Lunch dashboard loads. This view is also accessed by navigating to .
Le tableau de bord Commander votre déjeuner fournit un résumé des offres de déjeuner, des informations de compte de l’utilisateur et des commandes du jour en cours, ainsi que leurs statuts.
Commander votre déjeuner¶
On the main Order Your Lunch dashboard, all the necessary information needed to place an order is visible. The default filter for the products is Available Today, which is present in the Search… bar. This filter shows only products that can be purchased that day, based on the vendor’s availability.
The left-side of the dashboard displays the various Categories of products available, along with the Vendors supplying the products. To the right of each line is a number, which indicates how many products are associated with that respective category or vendor.
To filter the products by categories or vendors, tick the checkbox next to the desired category or vendor to only view items related to those selections. Multiple selections can be made in each section.
Note
Si plusieurs sélections sont effectuées, seuls les produits relevant de toutes les options sélectionnées sont affichés.
The top portion of the dashboard, which serves as an order summary, displays the user’s account information, and the order details for today, if any orders have been placed.
The main section, beneath the user’s information, displays all the products in a default Kanban view. Each product card displays the name, cost, vendor, photo, and description of the product. If the product is configured as new, it also displays a New tag.
Note
Anywhere a vendor’s name is listed in the Lunch app, such as on Kanban product cards, their phone number is listed, as well.
The products can also be displayed in a list view, by clicking the ≣ (four parallel lines) icon in the top-right corner of the dashboard.
Passer des commandes¶
To place a lunch order, navigate to the main Order Your Lunch dashboard, by either opening the Lunch app, or by navigating to .
Ajouter des produits à une commande¶
From the Order Your Lunch dashboard, click on a desired product to add to an order, and the product appears in a Configure Your Order pop-up window.
At the top of the pop-up window is the product image, name, and price. Beneath that, there is a potential Extras field, showcasing any extra items or options. Tick the checkbox next to any desired extras present in the Extras field to add them to the order.
Chaque option supplémentaire est organisée par catégorie, avec son nom et son prix. Au fur et à mesure que les extras sont sélectionnés, le prix affiché en haut de la fenêtre contextuelle se met à jour pour refléter toutes les sélections en cours.
Beneath the Extras field is the Description of the product, followed by a Notes field. The Notes field is used to enter any vital information, which is then sent to the vendor regarding the order, such as any special requests or food allergies.
Lorsque toutes les sélections pour le produit ont été effectuées, cliquer sur le bouton Ajouter au panier en bas à gauche de la fenêtre contextuelle. Pour annuler la commande, cliquer sur le bouton Rejeter.
Erreurs¶
Selon la configuration des différents extras pour un fournisseur, il est possible de recevoir une erreur lors de la tentative d’ajout de produits au panier.
An error can occur when a configured product requires the user to select an option in the Extras field, but the user neglects to make one.
Lorsque cela se produit, une fenêtre contextuelle Erreur de validation apparaît. L’erreur est brièvement expliquée dans la fenêtre contextuelle. Cliquer sur Fermer pour fermer la fenêtre et apporter les modifications nécessaires à la fenêtre contextuelle Configurer votre commande.
Example
Le fournisseur, The Pizza Palace, offre une boisson gratuite avec tout achat. Ses produits sont configurés de sorte qu’une sélection de boisson soit requise dans le champ Extras avant d’ajouter l’un de ses produits au panier.
Si une sélection n’est pas effectuée, une erreur se produit. Le message qui apparaît est Vous devez commander une et une seule boisson gratuite avec achat.
Your Order summary¶
When at least one item is added to an order, the items appear at the top of the dashboard in the Your Order summary. In addition to the products, users can view the account information, in addition to all the information related to orders placed during the current calendar day.
As products are added to an order, they appear at the top center of the summary box. Each product is listed beneath the words Your Order, with the product name, quantity, and a status tag.
The available tags that can be displayed for each item are:
To Order: the product has been added to the cart, but has not been purchased yet by the user.
Ordered: the product has been purchased by the user, and is waiting to be sent to the vendor by a Lunch app manager.
Sent: the order for the product has been sent to the vendor by a Lunch app manager.
Received: the product has been delivered by the vendor to the user’s location, and has been verified as received by a Lunch app manager.
Product quantities can be adjusted by clicking the ➕ (plus sign) or ➖ (minus sign) to the left of the listed product. The product price adjusts in real-time to display the cost for the currently selected quantity of the product.
The right side of the Your Order summary displays the purchasing information. The Total amount for the entire day’s lunch order is displayed. The Already Paid field indicates how much has been paid that day towards the Total amount. The To Pay field displays how much of the remaining Total amount must be paid, in order to place the currently configured order.
Astuce
Users can place multiple orders throughout the day, and are not restricted to only placing one lunch order each day. Multiple orders might need to be placed, due to users forgetting to add items to an order, or if there are multiple meals that are available to be purchased for the office ()not just lunch), and so on.
Depending on the various vendors, and how the vendors and products are configured, it is possible to order breakfast, lunch, dinner, coffee, and/or snacks.
Soumettre une commande¶
To place the order, click the Order Now button on the right-side of the Your Order summary. The user is charged the amount that is displayed in the To Pay field, and the cost is deducted from their Lunch account balance.
Once the order is placed, the tags for the items just purchased in the Your Order field change from orange To Order tags to red Ordered tags.
Suivre une commande¶
When orders have been sent to the vendors, the tags for the items in the Your Order summary change from red Ordered tags to blue Sent tags.
Once orders have been received and verified, the tags change from blue Sent tags to green Received tags.
Recevoir une commande¶
When orders are received at the delivery location, they are confirmed by a Lunch app manager, and a notification is sent to the employee who ordered the food.
Mes commandes¶
To view a full list of all orders placed in the Lunch app for the currently signed-in user, navigate to . This navigates to the My Orders dashboard. The data is filtered by My Orders and grouped by Order Date: Day, by default, both of which are located in the Search… bar.
Tous les produits apparaissent dans une vue liste, organisés par date. La liste affiche les informations Date de commande, Fournisseur, Produit, Suppléments, Notes, Utilisateur, Lieu de déjeuner, Prix et Statut. Dans une base de données multi-sociétés, une colonne Société apparaît également.
The total cost for each order is displayed on the line containing the order date. At the bottom of the list, beneath all the lines, the overall total amount paid for all the orders appears, under the Price column.
At the end of each product line with a status of Ordered or Sent, an X Cancel button appears. Click X Cancel to cancel that product order. Once a product order has been canceled, the money paid for that product is refunded, and appears in the user’s account.
At the end of each product line with a status of Received, a Re-order button appears. Click Re-order to instantly reorder that same product, with the same extras, if applicable. The new order appears in the list, under the current date, and the product is paid for, with money deducted from the user’s account.
Mon compte¶
Pour afficher un résumé de toutes les transactions du compte de l’utilisateur, aller à . Cela ouvre le tableau de bord Mon compte.
La présentation par défaut du tableau de bord Mon compte affiche toutes les entrées, de la plus récente à la plus ancienne. Les champs Date, Description et Montant sont les seuls affichés dans la liste.
Entries with a negative figure listed in the Amount column represent products purchased
in the Lunch app. These appear in a $-XX.XX format.
Entries with a positive balance either represent funds added to the user’s lunch account, or
canceled orders that were eventually refunded to the user. These appear in a $XX.XX format.
