Scale¶
Important
In EU member states, certification is legally required to use a scale as an integrated device.
Prerequisite¶
Connecting a scale requires the use of an IoT System.
Configuration¶
Scale connection¶
Scroll down to the Connected Devices section and enable IoT Box.
Select the scale in the Electronic Scale field.
Click Save.
Tip
Alternatively, click the (Dropdown menu) icon on a POS card and click Edit to access this setting.
Product configuration¶
In order to weigh products using an integrated scale, go to , create a product or open an existing product form, and configure it as follows:
Ensure the Point of Sale checkbox is activated for the product to be available in POS.
On the General Information tab, define a Sales Price per kg.
Note
This step requires to enable the Units of Measure feature. To activate it:
Go to .
Scroll down to the Products section and activate Units of Measure.
Go to the Point of Sale tab and activate To Weigh With Scale. This enables the product to be weighed directly on the connected scale at the POS.
Important
The selected unit of measure for weighable products must be kg to ensure compliance with European regulations.
See also
European regulations¶
When using scales in commercial transactions, the database integrated with a scale must be
configured to meet specific European requirements. This includes supporting at least three decimal
places for accuracy and using proper rounding for units of measure, such as kg instead of generic
units.
If the database is not compliant, a red (scale) icon displays as a warning. Click this icon to view the reasons for non-compliance and then select Apply changes to automatically apply the necessary changes to the settings. Once the database meets all regulatory requirements, the (scale) icon turns green.
Additional guidelines
Both the customer and POS displays must have a minimum diagonal size of 6 inches. For optimal readability, larger screens are recommended.
Using a scale in PoS¶
Select the product to weigh on the order screen or scan its barcode.
Place the product on the scale and wait for the weight to be displayed in the popup window.
Once the weight is determined, the price is automatically computed.
Click Order to add the product to the cart.
Remove the previous product from the scale.
Important
Make sure the scale returns to zero before weighing a new product. If it does not, the
Order button remains unclickable until it is reset.