Amazon Connector features

The Amazon Connector synchronizes orders between Amazon and Odoo, which considerably reduces the amount of time spent manually entering Amazon orders (from the Amazon Seller account) into Odoo. It also allows users to accurately keep track of Amazon sales in Odoo.

Supported features

The Amazon Connector is able to:

  • Synchronize (Amazon to Odoo) all confirmed orders (both FBA and FBM), and their order items, which include:

    • product name, description, and quantity

    • shipping costs for the product

    • gift wrapping charges

  • Create any missing partner related to an order in Odoo (contact types supported: contact and delivery address).

  • Notify Amazon of confirmed shipment in Odoo (FBM) to get paid.

  • Synchronize (Odoo to Amazon) all available quantities of your products (FBM).

  • Support multiple seller accounts.

  • Support multiple marketplaces per seller account.

The following table lists capabilities provided by Odoo when using the Amazon Connector:

Fulfilled By Amazon (FBA)

Fulfilled By Merchant (FBM)


Synchronize shipped and canceled orders.

Synchronize unshipped and canceled orders.


Shipping cost is computed by Amazon, and included in the synchronized order.

Shipping cost is computed by Amazon and included in the synchronized orders.

Shipping done by Amazon.

A delivery order is automatically created in Odoo for each new order. Once it has been processed in Odoo, the status is then synchronized in Amazon.

Gift Wrapping

Handled by Amazon.

Cost is computed by Amazon, and included in the synchronized order. Gift message is added on a line of the order and on the delivery order. Then it is up to the user.

Stock Management

Managed by Amazon, and synchronized with a virtual location to follow it in Odoo.

Managed in Odoo Inventory app, and synchronized with Amazon.

Delivery Notifications

Handled by Amazon.

Send by Amazon, based on delivery status synchronized from Odoo.


The Amazon Connector is designed to synchronize the data of sales orders. Other actions, such as downloading monthly fees reports, handling disputes, or issuing refunds, must be managed from the Amazon Seller Central, as usual.

Supported marketplaces

The Amazon Connector supports all the current marketplaces.

If a marketplace is not listed in your Amazon marketplaces, it’s possible to add a new marketplace.