Customer display¶

The customer display feature provides real-time updates on a secondary screen for customers during the checkout process. This screen shows the items in the cart, the subtotal as items are added, and details throughout the payment process. It also displays the total amount, the selected payment method, and any change to be returned.

Note

Both the customer and POS displays must have a minimum diagonal size of 6 inches. For optimal readability, larger screens are recommended.

Configuration¶

Depending on the POS setup, the feature can be displayed directly on a secondary screen connected via USB-C or HDMI or on a screen connected through an IoT system.

The feature is activated by default, but its background image can still be configured. To do so, navigate to the POS settings and scroll down to the Connected Devices section. Then, click Upload your file to set a background image.

For displays connected using an IoT system:

Navigate to the POS settings.
Enable the IoT Box option to activate the IoT system in POS.
Click Save, which activates the IoT app in Odoo.
Connect and configure an IoT system for a display.
Return to the POS settings and select an IoT-connected screen using the Customer Display field.

Opening the customer display¶

To open the customer display, follow these steps:

Access the POS register.
Click the (hamburger menu) icon.
Click the (Customer Display) icon, which opens the customer display either in a new window to drag onto the second screen or directly onto the IoT-connected screen.

Note

For IoT-connected screens, both devices need to be connected to the same local network.