Reînnoiți abonamentele

The foundation of any subscription business model is recurring payments. This is when customers reliably pay a regular amount at specific intervals, in exchange for access to a subscription product or service.

Subscription renewal is the process customers follow when they willingly choose to continue participating in, and paying for, a subscription product or service.

Abonații experimentează procesul de reînnoire la diferite intervale – săptămânal, lunar, anual etc. – în funcție de durata contractului convenit.

Most companies that offer subscriptions prefer to automate the renewal process for customers. However, manual subscription renewals are still used in some cases.

With the Odoo Subscriptions application, a company can manage all of its subscriptions in one place. Renewals can be processed automatically or manually, and can include additional products or upsells per renewal order. They can also be filtered in batch views to quickly locate customers who need to renew their subscriptions.

Reînnoiri abonamentului

To renew a subscription, a quotation including both a subscription product and a Recurring Plan must be confirmed.

To open a subscription quotation, navigate to Subscriptions app ‣ Subscriptions ‣ Quotations. Select the desired quotation from the list, or create a new one by clicking New to open a new quotation form.

Notă

  • Only a single product is required.

  • A subscription service counts as a product, as it is considered a recurring product.

Subscription quotations must be confirmed, and payment from the customer for the initial subscription must be invoiced and registered in order to successfully open a renewal quotation.

Once the payment from the subscription quotation is confirmed, the quotation turns into a sales order. An In Progress tag is applied to the sales order form, and a series of buttons also appear at the top of the sales order, including a Renew button.

Butonul de reînnoire a comenzii de vânzare a abonamentului cu Abonamente Odoo.

Când se face clic pe butonul Reînnoire, Odoo prezintă instantaneu o nouă ofertă de reînnoire, completată cu o etichetă Cotație de reînnoire.

Cotație de reînnoire în aplicația Abonamente Odoo.

From here, a standard sales flow can occur to confirm the quotation. This typically begins by clicking Send by Email, which emails a copy of the quotation to the customer for them to confirm, and eventually pay for.

Notă

In the chatter of the renewal quotation, it is mentioned that this subscription is the renewal of the subscription from the original sales order.

Once the renewal quotation is confirmed, it becomes a sales order, and a Sales History smart button appears at the top of the page.

Buton inteligent Istoricul vânzărilor din aplicația Abonamente Odoo.

Când se face clic pe butonul inteligent Istoricul vânzărilor, Odoo dezvăluie o pagină separată, prezentând diferitele comenzi de vânzare atașate acestui abonament, împreună cu Starea abonamentului.

Sales history showing Subscription Status.

Additionally, once the renewal quotation is confirmed, an MRR smart button also appears at the top of the sales order.

Când se dă clic, Odoo dezvăluie o pagină MRR Analysis, care detaliază venitul lunar recurent aferent acestui abonament specific.

Butonul inteligent MRR din aplicația Abonamente Odoo.