Renovar suscripciones¶
The foundation of any subscription business model is recurring payments. This is when customers reliably pay a regular amount at specific intervals, in exchange for access to a subscription product or service.
Subscription renewal is the process customers follow when they willingly choose to continue participating in, and paying for, a subscription product or service.
El proceso de renovación de las suscripciones puede ocurrir en distintos intervalos, como semanal, mensual, anual y otros según la duración del contrato acordado.
Most companies that offer subscriptions prefer to automate the renewal process for customers. However, manual subscription renewals are still used in some cases.
With the Odoo Subscriptions application, a company can manage all of its subscriptions in one place. Renewals can be processed automatically or manually, and can include additional products or upsells per renewal order. They can also be filtered in batch views to quickly locate customers who need to renew their subscriptions.
Renovación de suscripciones¶
To renew a subscription, a quotation including both a subscription product and a Recurring Plan must be confirmed.
To open a subscription quotation, navigate to . Select the desired quotation from the list, or create a new one by clicking New to open a new quotation form.
Nota
Only a single product is required.
A subscription service counts as a product, as it is considered a recurring product.
Subscription quotations must be confirmed, and payment from the customer for the initial subscription must be invoiced and registered in order to successfully open a renewal quotation.
Once the payment from the subscription quotation is confirmed, the quotation turns into a sales order. An In Progress tag is applied to the sales order form, and a series of buttons also appear at the top of the sales order, including a Renew button.
Cuando hace clic en el botón Renovar, Odoo presenta una nueva cotización de renovación de forma instantánea y está completa con la etiqueta de Cotización de la renovación.
From here, a standard sales flow can occur to confirm the quotation. This typically begins by clicking Send by Email, which emails a copy of the quotation to the customer for them to confirm, and eventually pay for.
Nota
In the chatter of the renewal quotation, it is mentioned that this subscription is the renewal of the subscription from the original sales order.
Once the renewal quotation is confirmed, it becomes a sales order, and a Sales History smart button appears at the top of the page.
Al hacer clic en el botón inteligente Historial de ventas, Odoo abre una página que muestra las distintas órdenes de venta adjuntas a esta suscripción y su respectivo estado.
Additionally, once the renewal quotation is confirmed, an MRR smart button also appears at the top of the sales order.
Una vez que hace clic, Odoo abre la página de Análisis de MRR. Allí se detallan los ingresos recurrentes mensuales relacionados con esta suscripción en específico.
