訂單¶
通过**午餐**应用程序，员工可以下午餐订单，查看每天的供应情况，并查看账户余额，所有这些都可以在一个地方完成。
打开**午餐**应用程序后，订购午餐 仪表板就会加载。也可通过导航至 :menuselection:`午餐应用程序 –> 我的午餐 –> 新订单`访问此视图。
订购午餐 仪表板提供午餐供应、用户账户信息、当日订单及其状态的摘要。
訂購午餐¶
在 订购午餐 仪表板上，可以看到下订单所需的所有信息。默认筛选器为当前日期（例如： 星期三），根据 供应商的供货情况，只显示当天可以购买的产品。
仪表板的左侧显示各种 类别 可用产品，以及提供产品的 供应商。每一行的右侧是一个数字，表示与该类别或供应商相关的产品数量。
若需按类别或供应商筛选商品，勾选目标品类或供应商旁的复选框，即可仅查看对应筛选条件下的商品。每个筛选分类下均支持多选操作。
備註
如果进行了多项选择，则**只**显示属于**所有**所选选项的产品。
仪表板右侧为账户信息中心，展示内容包括：当前用户信息、用户所在办公地点、当日日期、账户余额（位于 :guilabel:`可用余额 `字段中），以及当日已下单的订单详情（如有）。
仪表板中间区域以默认的看板视图展示全部商品。每张商品卡片上会显示商品名称、价格、供应商、图片及商品描述；若该商品被标记为新品，卡片上还会显示绿色的 新品 标签。
備註
在**午餐**应用程序中列出供应商名称的任何地方，例如看板产品卡上，也会列出他们的电话号码。
下订单¶
要下午餐订单，请通过打开**午餐**应用程序或前往 ，进入 :guilabel:`订购午餐`主仪表板。
选择位置¶
确保在 订购午餐 仪表板右侧的账户中心中设置的位置正确无误。点击 位置 下拉菜单查看所有**午餐**应用程序的位置，并选择用户当前的位置（或用户希望午餐送达的位置）。
重要
用户的工作日程表明他们每天的工作地点，但**不会**反映在 :guilabel:`位置`字段中。每个可用地点都必须在**午餐**应用程序中配置，数据库中的所有用户，无论工作地点在哪里，都可以使用所有地点。这样，用户就可以订购午餐，并将午餐送到他们在午餐时间会去的地点。
例如，一名员工在工厂工作，与主管的午餐会议在两个街区外的总公司举行。该员工在**午餐**应用程序中选择总公司作为他们的地点，他们的订单就会送到总公司而不是工厂。
选择日期¶
在**午餐**应用程序中，用户不仅可以下单订购当天的餐点，还可以订购未来的餐点。这一功能让用户可以提前计划膳食，而无需每天下单。
点击 订购午餐 面板右侧的日期，弹出日历窗口。点击所需的日期进行选择。任何添加的产品都将在所选日期交付。
可同时订购多个交货日期的多个产品；每天无需单独处理。
将产品添加到订单¶
在 订购午餐 仪表板上，点击所需的产品将其添加到订单中；该产品会出现在*配置订单*弹出窗口中。
弹出窗口的顶部是产品图片、名称和价格。下面是潜在的 附加 字段，显示任何 附加项目或选项，如配料或饮料。点击 附加 字段中任何所需附加项目旁边的复选框，将其添加到订单中。
每个额外选项都按类别编排，并附有名称和价格。在选择额外选项时，弹出窗口顶部显示的价格会更新，以反映所有当前选择。
在 附加 字段下面是产品的 说明 字段，然后是 备注 字段。 :guilabel:`备注`字段用于输入重要信息，然后发送给供应商有关订单的信息，如任何特殊要求或食物过敏。
选择所有产品后，点击弹出窗口左下角的 加入购物车 按钮。要取消订单，请点击 丢弃 按钮。
錯誤¶
There can be several reasons why an order cannot be placed: a lack of funds, an incomplete order, or being outside the vendors operating hours.
Insufficient funds¶
If the price for the item in the Configure Your Order pop-up window exceeds the Available Balance for the user, the following error appears:
Your wallet does not contain enough money to order that. To add some money to your wallet, please
contact your lunch manager.
Additionally, the Add To Cart button is hidden, and only the Discard button appears.
If this error appears, the user must add funds to their lunch account through a Lunch app administrator before placing the order.
Incomplete orders¶
根据供应商配置各种 附加 方式，在尝试将产品添加到购物车时可能会收到错误信息。
An error occurs when a configured product requires the user to select an option in the Extras field, but the user neglects to make one.
出现这种情况时，会弹出一个 验证错误 窗口。弹出窗口中会简要说明该错误。点击 关闭，以关闭窗口，并在弹出的 配置您的订单 窗口中进行必要的更改。
Example
The vendor, The Pizza Palace, provides a free beverage with any purchase. Their products are configured so that a beverage selection is required in the Extras field before adding one of their products to the cart.
If a selection is not made, an error occurs. The message that appears is You have to order
one and only one Free Beverage with Purchase.
Outside vendor hours¶
Each vendor in the Lunch app has their availability configured, with both their operating hours as well as the deadline for sending orders via email.
If a user clicks on a product for a vendor who is either closed or whose order window is closed, the
following message appears on the Configure Your Product pop-up window: The orders for this vendor
have already been sent.
Click the Discard button, and make a selection from another vendor.
Order summary¶
When items are added to an order, the items appear in the Your Order summary, located on the right-side of the Order Your Lunch dashboard.
Each product is listed in its own Kanban card, with the product name, the user’s location, any extras added, the quantity, a status tag, the delivery date for the order, and the total amount.
The available tags that can be displayed for each item in the Your Order section are:
To Order: The product has been added to the cart, but has not been purchased yet by the user yet. This tag appears in gray.
Ordered: The product has been purchased by the user and is waiting to be sent to the vendor by a Lunch app manager. This tag appears in purple.
Product quantities can be adjusted by clicking the (plus) or (minus) icons beneath the listed product. The product price adjusts in real-time to reflect the cost for the currently selected quantity of the product.
Beneath the Your Order section is a summary of the purchasing information, including the following:
Total: This field displays the total amount for the entire day’s lunch order, including all items already ordered, received, and all pending orders.
Already Paid: This field indicates how much has been paid that day towards the Total amount.
To Pay: This field displays how much of the remaining Total amount must be paid in order to place the currently configured order (items with a tag of To Order).
小訣竅
Users can place multiple orders throughout the day, and are not restricted to a single lunch order per day. Multiple orders might need to be placed, due to users forgetting to add items to an order, or because there are multiple meals available for purchase for the office (not just lunch), and so on.
Depending on the various vendors, and how the vendors and products are configured, it is possible to order breakfast, lunch, dinner, coffee, and snacks.
Cancel an order¶
Orders can be cancelled at any time, as long as the orders have not been sent to the vendor. All orders that appear in the Your Order section can be cancelled. All orders that have been sent appear in the Passed orders section, and are ineligible for cancellation.
Orders can be cancelled in two ways, individually, or in bulk.
小訣竅
To check and ensure an order is cancelled, navigate to . A gray Cancelled icon appears next to any cancelled orders.
Cancel an individual item¶
On the Order Your Lunch dashboard, click the (minus) icon beneath the desired product in the Your Order section, until the quantity is zero. The order is cancelled, and the product disappears from the Your Order section.
Cancel all items¶
All items in the Your Order section of the Order Your Lunch dashboard can be cancelled at one time. Click the Clear Order button at the bottom of the right-side of the dashboard, and all products are cancelled.
Submit an order¶
To place the order, click the Order Now button on the right side of the Order Your Lunch dashboard, located at the bottom. The user is charged the amount that is displayed in the To Pay field, and the cost is deducted from their Lunch account balance.
Once the order is placed, the tags for the purchased items in the Your Order section change from gray To Order tags to purple Ordered tags.
Track an order¶
When orders have been sent to the vendors, the products move to the Passed orders section, located on the right-side of the Order Your Lunch dashboard. All Passed orders are collapsed, by default. Click the (expand) icon and all past orders appear in their own Kanban card.
Each Kanban card displays the product name, cost, and delivery location and date for the product.
Additionally, each Kanban card has one of the following status tags:
Ordered: This tag appears in blue and indicates the order was sent to the vendor, but has not been received yet.
Received: This tag appears in green, and indicates that the order has arrived at the location, and has been verified by the Lunch app administrator.
Receive an order¶
When orders are received at the delivery location, the Lunch app manager confirms them, and a notification is sent to the employee who ordered the food via email.
我的銷售訂單¶
To view a full list of all orders placed in the Lunch app for the currently signed-in user, navigate to . This navigates to the My Orders dashboard. The data is filtered by My Orders and grouped by Order Date: Day, by default, both of which are located in the search bar.
所有产品都显示在按日期排列的列表视图中。列表显示 订购日期、供应商、产品、附件、备注、用户、午餐地点、价格 和:guilabel:状态 信息。如果在多公司数据库中，还会出现 公司 列。
The total cost for each day’s orders is displayed on the top line containing the order date. At the bottom of the list, beneath all the lines, the overall total amount paid for all the orders appears, under the Price column.
At the end of each product line with a status of Ordered, To Order, or Sent, a Cancel button appears. Click Cancel to cancel that product order. Once a product order has been cancelled, the money paid for that product is refunded and appears in the user’s account.
At the end of each product line with a status of Received, a Re-order button appears. Click Re-order to instantly reorder that same product, with the same extras, if applicable. The new order appears in the list, under the current date, and the product is paid for, with money deducted from the user’s account.
Any order with a status of Cancelled has a Reset button at the end of the line. To un-cancel and order, click the Reset button, and the product status changes to Ordered.
我的帳戶¶
要查看用户账户中所有交易的摘要，请导航至 。这样就会显示 我的账户 面板。
我的账户`仪表板的默认显示方式是显示所有条目，从最新到最旧。列表中仅显示 :guilabel:`日期、:guilabel:`描述`和 :guilabel:`金额`字段。
Entries with a negative figure listed in the Amount column represent products purchased
in the Lunch app. These appear in a $-XX.XX format.
Entries with a positive balance either represent funds added to the user’s lunch account, or
cancelled orders that were eventually refunded to the user. These appear in a $XX.XX format.
