Vận chuyển

Odoo eCommerce allows you to configure various shipping methods, enabling customers to choose their preferred option at checkout. These methods include external providers, custom options such as flat-rate or free shipping, local carriers via Sendcloud or Based on Rules, and in-store pickup.

External provider integration

To handle product delivery, you can connect your database to third-party shipping carriers like FedEx, UPS, or DHL. A shipping connector links to these providers, automating tracking labels and shipping processes.

To enable a third-party shipping provider, go to Website ‣ Configuration ‣ Settings, scroll to the Shipping section, select the desired shipping provider(s), and Save.

Go to Website ‣ Configuration ‣ Shipping Methods and select the shipping method in the list to configure it.

Quan trọng

The field used to define additional fees must be filled in your third-party shipping provider account, even if you do not plan to charge customers any additional fee. If you do not want to apply a fee, enter 0. If the field is left empty, the delivery price cannot be calculated, and an error message prompts the customer to select an alternative shipping method.

Margin on delivery rate

To add an additional fee to the base shipping rate (e.g., to cover extra costs), log into your carrier account and set the desired fee in the related field. The shipping connector retrieves this fee and includes it in the final price at checkout. Contact your carrier for further assistance with this configuration.

Alternatively, enter 0 in your third-party shipping provider account, then set the fee in Odoo. To do so, access the desired shipping method's form and enter the fee in the Margin on Rate field to add a percentage to the shipping costs and/or the Additional margin field to add a fixed amount.

Quan trọng

The field used to define additional fees cannot be left empty in your third-party shipping provider account.

Custom shipping method

Custom shipping methods must be created, for example:

  • to integrate shipping carriers through Sendcloud;

  • to configure specific rules (e.g., to offer free shipping for orders above a specific amount) for a specific provider;

  • to configure Fixed Price shipping or shipping Based on Rules.

To create a custom shipping method, go to Website ‣ Configuration ‣ Shipping Methods, click New and fill in the fields.

In the Provider field, select Based on Rules, Fixed Price, or Pickup in store if the shiping method does not involve any specific provider.

Mẹo

Upon configuring a shipping method, you can:

  • restrict it to a specific website by selecting it in Website field;

  • use the Destination availability tab to filter the delivery carriers displayed based on the customer's area;

  • click the Test Environment smart button to switch to the Production Environment, then click Unpublished to Publish the shipping method and make it available to website visitors.

In-store pickup

To allow customers to reserve products online and pay for/collect them in person at the store, go to Website ‣ Configuration ‣ Settings, scroll to the Shipping section, enable On Site Payments & Picking, and Save.

Then, click Customize Pickup Sites, select the shipping method or click New to create a new one and configure the fields. Make sure the Provider field is set to Pickup in store.