Màn hình khâu chuẩn bị

The preparation display feature allows you to handle POS orders requiring preparation. Concretely,

  • For retail: The preparation team is notified after a payment is completed at the POS to gather the purchased items for customer pickup.

  • For restaurants: POS orders inform the kitchen of the meals to be prepared.

Cấu hình

To enable the preparation display feature,

  1. Go to the POS settings.

  2. Scroll down to the Connected Devices section.

  3. Check the Preparation Display option.

Setting to enable the preparation display feature

To create and set up a preparation display,

  1. Go to Point of Sale ‣ Orders ‣ Preparation Display

  2. Nhấp Mới.

  3. Give the display a descriptive Name (e.g., Main Kitchen, Bar)

  4. Set it up:

    1. Point of Sale: Select the POS that sends orders to this display.

    2. Product categories: Specify the POS Product categories sent to this display.

    3. Stages: Define the steps required for the orders to be ready.

      • Click Add a line to add a stage.

      • Assign specific colors to each stage for clarity (optional).

      • Define an Alert timer (min) for each stage to indicate the expected processing time.

preparation display set-up form

Ghi chú

To edit a pre-existing preparation display, click the vertical ellipsis button () on the display's card and select Configure.

Practical application

Go to Point of Sale ‣ Orders ‣ Preparation Display to get an overview of all your displays.

Kanban view of the preparation display

The display card shows:

  • The configured stages.

  • The number of orders currently In progress.

  • The Average time employees usually take to complete an order.

Mẹo

Click the Kitchen Display app icon on your Odoo Dashboard for quicker access.

Using the preparation display

To access the preparation display, click Open Preparation Display. This interface, designed for employees, shows:

  • Stages and order count: Displays the progress of orders across stages such as To prepare, Ready, and Completed, along with the number of orders in each stage.

  • Ordered products by category: Lists all items in progress, grouped by POS categories (e.g., Drinks, Food).

  • Order cards: Summarizes individual orders, including:

    • Associated tables and order numbers.

    • Status, such as Ready, highlighted with the defined colors.

    • Waiting time, with visual indicators.

Ghi chú

The duration indicator turns red if the elapsed time exceeds the predefined alert time.

the preparation display interface with orders to process.

To update order progress:

  • Click items on the order card to cross them off individually.

  • Click the order card itself to mark all items at once.

  • The card automatically moves to the next stage once every item is crossed off.

  • Click Recall to move an order back to the previous stage if you mistakenly sent it to the next stage.

Màn hình cho khách hàng

In parallel, click Open customer display to open the customer interface. This interface, designed for customers, provides an overview of orders that are:

  • Ready for pickup.

  • Almost there, indicating they are taken care of.

Ghi chú

The order number can be found at the top of the customer's receipt.