Amazon Connector features

The Amazon Connector synchronizes orders between Amazon and Odoo, which considerably reduces the amount of time spent manually entering Amazon orders (from the Amazon Seller account) into Odoo. It also allows users to accurately keep track of Amazon sales in Odoo.

Tính năng được hỗ trợ

The Amazon Connector is able to:

• Synchronize (Amazon to Odoo) all confirmed orders (both FBA and FBM), and their order items, which include:

  • product name, description, and quantity

  • shipping costs for the product

  • gift wrapping charges

• Create any missing partner related to an order in Odoo (contact types supported: contact and delivery address).

• Notify Amazon of confirmed shipment in Odoo (FBM) to get paid.

• Synchronize (Odoo to Amazon) all available quantities of your products (FBM).

• Support multiple seller accounts.

• Support multiple marketplaces per seller account.

The following table lists capabilities provided by Odoo when using the Amazon Connector:

	Fulfilled By Amazon (FBA)	Fulfilled By Merchant (FBM)
Đơn hàng	Synchronize shipped and canceled orders.	Synchronize unshipped and canceled orders.
Vận chuyển	Shipping cost is computed by Amazon, and included in the synchronized order.	Shipping cost is computed by Amazon and included in the synchronized orders.
	Shipping done by Amazon.	A delivery order is automatically created in Odoo for each new order. Once it has been processed in Odoo, the status is then synchronized in Amazon.
Bọc quà	Handled by Amazon.	Cost is computed by Amazon, and included in the synchronized order. Gift message is added on a line of the order and on the delivery order. Then it is up to the user.
Quản lý tồn kho	Managed by Amazon, and synchronized with a virtual location to follow it in Odoo.	Managed in Odoo Inventory app, and synchronized with Amazon.
Thông báo giao hàng	Handled by Amazon.	Send by Amazon, based on delivery status synchronized from Odoo.

Quan trọng

The stock synchronization does not currently support selling the same product as FBM and FBA.

At times, when stock is sent for all products, it triggers a stock problem with Amazon, where Amazon incorrectly thinks the FBM product has some quantity in FBM.

As a result, Amazon then sells it as FBM, instead of taking from their own warehouse. Odoo developers are currently working on resolving this issue to avoid future discrepancies.

Ghi chú

The Amazon Connector is designed to synchronize the data of sales orders. Other actions, such as downloading monthly fees reports, handling disputes, or issuing refunds, must be managed from the Amazon Seller Central, as usual.

Cảnh báo

Kể từ ngày 19 tháng 2 năm 2024, tại các thị trường Bắc Mỹ, các đơn hàng FBA được tạo bằng Liên kết Amazon sẽ không chuyển tên khách hàng sang đơn bán hàng/lệnh giao hàng trong Odoo. Điều này là do Amazon hiện tính toán và nộp thuế bán hàng thay mặt người bán. Nói cách khác, thông tin nhận dạng cá nhân của khách hàng sẽ không còn được truyền tải đến người bán sau khi đơn hàng FBA được tạo.

Sàn thương mại điện tử được hỗ trợ

If a marketplace is not listed in your Amazon marketplaces, it's possible to add a new marketplace.

North America region
Canada	Amazon.ca
Mexico	Amazon.com.mx
Hoa Kỳ	Amazon.com

Khu vực Châu Âu
Đức	Amazon.de
Tây Ban Nha	Amazon.es
Pháp	Amazon.fr
Vương quốc Anh	Amazon.co.uk
Ý	Amazon.it
Hà Lan	Amazon.nl

Xem thêm

• Amazon Connector configuration

• Amazon order management