Bank synchronisatie: Automatisch Importeren

Odoo can synchronize directly with your bank institution to get all bank statements imported automatically into your database.

To check if your bank is compatible with Odoo, go to Odoo Accounting Features, and click on See list of supported institutions.

Checking a bank's compatibility with Odoo

More than 20,000 institutions around the world are supported.

Om verbinding te maken met de banken, gebruikt Odoo meerdere webservices:

Configuratie

On-Premise users

To be able to use this service, you need to have a valid Odoo Enterprise subscription. So make sure that your database is registered with your Odoo Enterprise contract. We also use a proxy between your database and the third party provider so, in case of a connection error, please check that you don’t have a firewall or a proxy blocking the following address:

First Synchronization

You can start synchronization either by going to Accounting ‣ Configuration ‣ Add a Bank Account or via the configuration bar on the accounting dashboard.

Now you can search for your bank institution. Select it and follow the steps to synchronize with it.

Notitie

If you have any issues during your first synchronization, please verify that your web browser doesn’t block pop-ups and that your adblocker is disabled.

During your first synchronization, you will be asked for a phone number to secure your account. The reason we ask for such information is that we don’t want your data falling into the wrong hands. Therefore, if we detect suspicious activity on your account, we block all requests coming from your account, and you need to reactivate it using that phone number. The third-party provider may request more information in order to connect with your bank institution. This information is not stored on Odoo’s servers.

By default, transactions fetched from an online source are grouped inside the same statement, and one bank statement is created per month. You can change the bank statement creation periodicity in your journal settings.

You can find all your synchronizations by going to Accounting ‣ Configuration ‣ Online Synchronization.

Synchronize manually

After your first synchronization, the created journals are synchronized by default every 12 hours. If you wish, you can synchronize manually by clicking on the Synchronize Now button on the dashboard.

Synchronize Now Button

Or you can go to Accounting ‣ Configuration ‣ Online Synchronization, select your institution and then click on the Fetch Transactions button.

Online Synchronization Form view

Belangrijk

Some institutions do not allow transactions to be fetched automatically. For such institutions, during the automatic synchronization of the account, you receive an error message asking you to disable the automatic synchronization. This message can be found in the chatter of your online synchronizations. In this case, make sure to perform manual synchronizations.

Issues

Synchronization in error

To report a connection error to the Odoo support, go to Accounting ‣ Configuration ‣ Online Synchronization, select the connection that failed, and copy the error description and the reference.

Synchronization disconnected

If your connection with the proxy is disconnected, you can reconnect with the proxy using the Reconnect button.

Notitie

This disconnection can be caused by the Odoo support. In this case, please contact the support directly with your client id or the reference of the error listed in the chatter.

Migration process for users having installed Odoo before December 2020

If you are on-premise, please first make sure that your source is up-to-date with the latest version of Odoo.

Users who have created a database before December 2020 need to install the new module manually to use the new functionalities.

To do so, go to Apps ‣ Update Apps List, remove the default filter in the search bar and type: account_online_synchronization. You can then click on the Install button to install the new module.

Installation button of the account_online_synchronization module

Finally, make sure all your users refresh their Odoo page by pressing CTRL+F5.

Notitie

  • All previous synchronizations are disconnected during the installation and won’t work anymore. You can find them directly in the synchronization menu (Accounting ‣ Configuration ‣ Online Synchronization). It is not possible to resynchronize these connections; you have to make new ones.

  • Please do not uninstall account_online_sync which is the previous module for online synchronization. The new one overrides it.

  • By default account_online_synchronization is installed automatically with Accounting.

FAQ

The synchronization is not working in real-time. Is that normal?

The process is not intended to work in real-time as third party providers synchronize your accounts at different intervals. To force the synchronization and fetch the statements, go to your Accounting dashboard, and click on the Synchronize Now button. You can also synchronize and fetch transactions through Accounting ‣ Configuration ‣ Online Synchronization. Some providers only allow one refresh per day, so it is possible that clicking on Synchronize Now does not get your latest transactions if you already performed such action earlier in the day.

A transaction can be visible on your bank account, but not be fetched if it has the status Pending. Only transactions with the Posted status will be retrieved. If it is not Posted yet, you will have to wait until the status changes.

Is the Online Bank Synchronization feature included in my contract?

  • Community Versie: Nee, deze functie zit niet in de Community Versie

  • Online Versie: Ja, zelfs als u een One App Free contract heeft.

  • Enterprise versie: Ja, als er een geldig enterprise contract is gekoppeld aan uw database.

Some banks have a status “Beta.” What does this mean?

This means that banking institutions are not yet fully supported by our Third Party Provider. Bugs or other problems may arise. Odoo does not support technical problems that occur with banks in the Beta phase, but the user may still choose to connect. Connecting with these banks contributes to the development process since the Provider will have real data and feedback from the connection.

Waarom worden mijn transacties alleen gesynchroniseerd als ik handmatig ververs?

Some banks have additional security measures and require extra steps, such as an SMS/email authentication code or another type of MFA. Because of this, the integrator cannot pull transactions until the security code is provided.

Waarom zijn oudere transacties niet meer zichtbaar in Odoo?

For some institutions, transactions can only be fetched up to 3 months in the past.

Why don’t I see any transactions?

During your first synchronization, you selected the bank accounts you decided to synchronize with Odoo. If you didn’t synchronize any of your accounts, you can go to Accounting ‣ Configuration ‣ Online Synchronization to click on the Fetch Accounts button on the connection.

There may also be no new transactions.

If your bank account is properly linked to a journal and posted transactions are not visible in your database, please submit a support ticket.

Hoe kan ik mijn bankgegevens bijwerken?

You can update your credentials by going to Accounting ‣ Configuration ‣ Online Synchronization, open the connection you want to update your credentials and click on the Update Credentials button.