Payment acquirers (credit cards, online payments)

Odoo embeds several payment acquirers that allow your customers to pay on their Customer Portals or your eCommerce website. They can pay sales orders, invoices, or subscriptions with recurring payments with their favorite payment methods such as Credit Cards.

Oferand mai multe metode de plată cresc șansele de a primi plata în timp, sau chiar imediat, deoarece este mai convenabil pentru clienții dvs. să plătească cu metoda de plată preferată și de încredere.

Pay online in the customer portal and select which payment acquirer to use.

Notă

Odoo apps delegate the handling of sensitive information to the certified payment acquirer so that you don’t ever have to worry about PCI compliance.

This means that no sensitive information (such as credit card numbers) is stored on Odoo servers or Odoo databases hosted elsewhere. Instead, Odoo apps use a unique reference number to the data stored safely in the payment acquirers» systems.

Supported payment acquirers

From an accounting perspective, we can distinguish two types of payment acquirers: the payment acquirers that are third-party services and require you to follow another accounting workflow, and the payments that go directly on the bank account and follow the usual reconciliation workflow.

Online payment acquirers

Flux de plată de la

Save cards for later

Manual capture

Refunds

Adyen

Odoo

Complet și parțial

Alipay

The acquirer website

Authorize.Net

Odoo

Numai complet

Buckaroo

The acquirer website

Mollie

The acquirer website

Ogone

The acquirer website

PayPal

The acquirer website

PayU Latam

The acquirer website

PayUMoney

The acquirer website

SIPS

The acquirer website

Stripe

The acquirer website

Notă

Some of these online payment providers can also be added as bank accounts, but this is not the same process as adding them as payment acquirers. Payment acquirers allow customers to pay online, and bank accounts are added and configured on your Accounting app to do a bank reconciliation, which is an accounting control process.

Plati bancare

  • Cand este selectat, Odoo afiseaza informatiile de plata cu o referinta de plata. Trebuie sa aprobi plata manual odata ce ai primit-o pe contul tau bancar.
  • Your customers can sign a SEPA Direct Debit mandate online and get their bank account charged directly.

Caraacteristici aditionale

Some payment acquirers support additional features for the payment flow. Refer to the table above to check if your payment acquirer supports these features.

Save cards for later

If your payment acquirer supports this feature, customers can choose to save their card details as a payment token in Odoo. When they do, they will not have to enter their card details again when making a subsequent payment. This is particularly useful for the eCommerce conversion rate and for subscriptions that use recurring payments.

Enable this feature by navigating to the Configuration tab from your payment acquirer and by ticking the Allow Saving Payment Methods checkbox.

Notă

You remain fully PCI-compliant when you enable this feature because Odoo does not store the card details directly. Instead, it creates a payment token that only holds a reference to the card details stored on the payment acquirer’s server.

Captura manuala

If your payment acquirer supports this feature, you can authorize and capture payments in two steps instead of one. When you authorize a payment, the funds are reserved on the customer’s payment method but they are not immediately charged. The charge is only made when you manually capture the payment later on. You can also void the authorization to release the reserved funds; this is equivalent to a regular cancellation. Capturing payments manually can prove itself useful in many situations:

  • Primiți confirmarea platii și așteptați până când comanda este expediată pentru acaptura plata.

  • Previzualizați și verificați dacă comenzile sunt legitime înainte ca plata să fie finalizatăși procesul de finalizare începe.

  • Avoid potentially high processing fees for cancelled payments: payment acquirers will not charge you for voiding an authorization.

  • Retineți o garanție de securitate pentru a o returna mai târziu, minus orice deduceri (de exemplu, după daune).

Enable this feature by navigating to the Configuration tab from your payment acquirer and by ticking the Capture Amount Manually checkbox.

Pentru a captura plata după ce a fost autorizată, accesați comanda de vânzări sau facturași faceți clic pe butonul CAPTURE TRANSACTION. Pentrueliberarea fondurilor, faceți clic pe butonul VOID TRANSACTION.

Notă

  • Some payment acquirers support capturing only part of the authorized amount. The remaining amount can then be either captured or voided. These acquirers have the value Full and partial in the table above. The acquirers that only support capturing or voiding the full amount have the value Full only.

  • The funds are likely not reserved forever. After a certain time, they may be automatically released back to the customer’s payment method. Refer to your payment acquirer’s documentation for the exact reservation duration.

  • Odoo does not support this feature for all payment acquirers but some allow the manual capture from their website interface.

Returnări

If your payment acquirer supports this feature, you can refund payments directly from Odoo. It does not need to be enabled first. To refund a customer payment, navigate to it and click on the REFUND button.

Notă

  • Some payment acquirers support refunding only part of the amount. The remaining amount can then optionally be refunded too. These acquirers have the value Full and partial in the table above. The acquirers that only support refunding the full amount have the value Full only.

  • Odoo does not support this feature for all payment acquirers but some allow to refund payments from their website interface.

Configurare

Notă

Each acquirer has its specific configuration flow, depending on which feature is available.

Add a new payment acquirer

To add a new payment acquirer and make it available to your customers, go to Accounting ‣ Configuration ‣ Payment Acquirers, look for your payment acquirer, install the related module, and activate it. To do so, open the payment acquirer and change its state from Disabled to Enabled.

Click on install, then on activate to make the payment acquirer available on Odoo.

Atenționare

We recommend using the Test Mode on a duplicated database or a test database. The Test Mode is meant to be used with your test/sandbox credentials, but Odoo generates Sales Orders and Invoices as usual. It isn’t always possible to cancel an invoice, and this could create some issues with your invoices numbering if you were to test your payment acquirers on your main database.

Tabul Credentiale

If not done yet, go to the online payment provider website, create an account, and make sure to have the credentials required for third-party use. Odoo requires these credentials to communicate with the payment acquirer.

The form in this section is specific to the payment acquirer you are configuring. Please refer to the related documentation for more information.

Tabul Configurare

You can change the payment acquirer’s front-end appearance by modifying its name under the Displayed as field and which credit card icons to display under the Supported Payment Icons field.

Țări

Restrict the use of the payment acquirer to a selection of countries. Leave this field blank to make the payment acquirer available to all countries.

Jurul de plată

The Payment journal selected for your payment acquirer must be a Bank journal.

Perspectiva contabilității

Plățile bancare care merg direct către una dintre conturile dvs. bancare urmează fluxurile de lucru obișnuite de reconciliere. Cu toate acestea, plățile înregistrate cu Provideri de plată online necesită să luați în considerare cum doriți să înregistrați intrările jurnalului plăților. Vă recomandăm să vă adresați contabilului pentru sfaturi.

You need to select a Payment Journal on your acquirer configuration to record the payments, on a Outstanding Account. The Journal’s type must be Bank Journal.

Puteți utiliza un singur jurnal pentru mai multe metode de plată. Și pentru în fiecare metodă de plată, puteți:

  • Definiți un Cont contabil pentru a separa aceste plăți de o altă metodă de plată.

  • Lăsați necompletat pentru a reveni la contul implicit, pe care îl puteți vedea sau modifica în setări.

În jurul bancar în fila "Plăți primite".

Puteți avea același cont bancar pentru întreaga companie, sau pentru unele jurnale doar, sau o singură metodă de plată… Ceea ce se potrivește cel mai bine nevoilor dvs.