Automated contract management
Automatic contract creation
When you confirm a quotation with recurring products, the subscription contract is automatically created based on the confirmed order.
Automatic contract renewals
Customers' payment information is saved securely and their payment method is charged automatically when it's time to renew their subscription.
Automatic customer invoicing
As an alternative to automatic renewals, customers are automatically invoiced when it's time to renew their subscription. Accounting is automatically up-to-date, including invoice creation, validation, and payment encoding.
Automatic rating requests
Attach an email template to a stage or use automated actions to send surveys to customers at certain times and get their feedback about services.
Automatic tax handling
Taxes are managed automatically and in real-time based on your company's location and tax settings.
Customer satisfaction
Easy signups
Send quotations directly to customers through a secured URL. Customers can confirm their orders online.
No login required
No need for customers to log in or even create an account on your website to browse contracts and quotations.
User-friendly customer portal
Customers can access all their documents online, at-a-glance and in detail: active subscriptions, interactive quotes that let them contact a salesperson, sales orders, and invoices (in pdf format).
Customer editing
Let customers modify their contact information online and fine-tune their subscription contract's access rights. Display extra options that customers can add or remove from their contract.
Clear overview
Customers can easily view all their contract details online: invoice address, next invoice date, recurrence, subscription plan, options, and payment information.
Easy payments and customer invoicing
Save customers' payment information for automatic payments. Customers can also receive invoices by email automatically.
Contracts closable by customer
Customers can close the contract themselves and provide a reason for closing.
No data lost, ever
Information is safely stored, even when a payment doesn't go through.
Analytics and forecasts
Monthly recurring revenue (MRR)
View data for new, churned, expansion, down, and net new MRR. Revenues are automatically recognized and tracked as they incur. MRR analysis is available for each individual recurring sales order.
Growth analysis
Forecasted annual MRR growth and forecasted annual contract growth.
Customer churn analysis
Track the reasons why customers close their subscriptions.
KPI tracking
Track net and non-recurring revenue, average revenue per contract, annual run rate, lifetime value, logo churn, revenue churn, and contracts.
Cohort analysis
Track your customer retention rate with customizable cohort analysis.
Salesperson analysis
Examine each salesperson's impact on your MRR for new, churned, expansion, down, and net new MRR.
Sales life made easier
One-time sales and subscriptions together
Sell and upsell one-time sales and subscription products on the same sales order. Odoo Subscriptions and Odoo Sales are perfectly integrated.
Online payment and e-signature
Customers can confirm orders online using e-signature and/or online payment methods.
Quotation templates
Save time by creating contract templates for your most frequent scenarios.
Billing options
Configure pricelists, discounts, units of measure, and more.
Recurrence options
Configure custom recurrence periods (e.g. Weekly, Monthly, 2 Months).
Health checks
Set conditions on subscription templates to differentiate between subscriptions in good health and those in bad health.
Automated actions
Trigger customizable alerts (e.g. send emails, schedule activities, update subscriptions, send surveys) as soon as a subscription raises one of your preconfigured red flags.
Controlled customer capabilities
Grant different access rights to your customers to let them self-subscribe and manage their subscriptions online: restricted, upgrade only, or upgrade and downgrade. Define service options and setup fees.
Online sales
Sell subscriptions on your website.
