Answer customer questions in real-time

Engage with visitors, deliver real-time support to customers

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Free. Unlimited Users. Forever.
Website interface with chat window in bottom right corner

Do it live!

Convert more visitors
into leads and customers

Chat online with customers
and website visitors in real time.

No need for a special chat server,
everything is done through your website.

Provide your visitors with information in a fast and simple way - direct chat with customers on your website has never been easier!

eCommerce product page with chat window in bottom right corner
Tablet showing how to use a Website Live Chat Widget

Select your audience

Provide direct chat to a specified target

Filter your audience by country and provide better customer service by engaging with your customers and website visitors using the right language and tone.

Accessible from anywhere

Chat from within any module

Keep conversation with your customers in Odoo to allow multitasking when looking for important information in the back end. Access all information the same time the conversation window is open so you can give accurate and precise answers.

A chat window open in the Odoo Project app
A chat window with a survey asking if the question was answered

Improve your level of service

Make sure to keep customers satisfied

Gather customer feedback to improve the quality of your service with a simple rating tool for live chat sessions. Customers simply have to rate the conversation after their questions have been answered.

Answer more quickly with templates

Use pre-written answers to be faster

Spend less time on frequent questions by using canned responses. Customize answers and add as many shortcuts as you like.

Odoo Live chat interface with a list of Canned Responses
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