Our references
Pastel Group shpk
Past'el Pastry & Bakery was established in 2018, where it quickly caught the eye for its wide range of flavors and products. Our goal was to bring to our customers a quality and a culture of European taste, staying true to freshness and choosing the highest quality of raw materials!! Food / Hospitality / Tourism / Beverage
Pharmalife
Pharmalife operates as a modern pharmaceutical and aesthetic center in Albania, dedicated to improving the health, well-being, and confidence of its clients. The company combines professional pharmaceutical services with advanced aesthetic treatments, offering a wide range of high-quality products and personalized care solutions.With a team of certified specialists, Pharmalife ensures safe and effective services tailored to the needs of each individual. Its mission is to provide trusted healthcare support alongside innovative aesthetic solutions, helping clients achieve both wellness and beauty in a professional and welcoming environment.
Health / Social Welfare / Pharmaceutical
Pivot
Pivot Accounting is an Albanian accounting firm offering comprehensive services, including full-cycle accounting, strategic tax planning, and secure data storage. Leveraging advanced technologies like ERP systems, Power BI, and Tableau, we provide real-time financial insights and seamless e-banking payments. Our dynamic team ensures exceptional client service and operational efficiency. Finance / Legal / Insurance
Praslin Investment
Praslin Investment is an investment company which with dedication, skills and hard work has built some of the most popular buildings in Albania.Praslin investments company is a large company which contains many businesses within it. PRASLIN investment company is a specialized business that is engaged in the business of investing pooled capital into financial securities.
Within them they have construction companies, activities in real estate, management of resorts, terminals and tourist villages, activity in the field of financing, investment and management of concession projects and one of the largest projects built by PRASLIN INVESTMENT is also Southeast bus terminal in Tirana.
In order to manage all their businesses and to be in control of the company, the leaders of this company are chosen Master IT to have not only full control over their business but also to manage their finances in the best way. After analyzing and listening to their requests we immediately understood that the complete solution for their needs would be Odoo. The only all-in-one software that would help company owners to have control over everything from anywhere and in everything.
The implementation of odoo at Praslin Investments is a success story that adds to our references and our experience in the field of construction and not only.
Construction & Renovation
SI. MAC. ALBANIA
Simac Albania stands as a leading industrial manufacturing company in Albania, recognized for its commitment to quality, innovation, and continuous growth. At the heart of Simac's success is Ms. Silvana Kulla, a dynamic and visionary businesswoman whose leadership has been instrumental in guiding the company’s expansion and long-term sustainability. As a woman entrepreneur in the industrial sector, Ms. Kulla exemplifies strength, dedication, and strategic foresight.In pursuit of further operational excellence and digital transformation, Simac Albania has chosen Master IT as its Odoo implementation partner. The decision was driven by Master IT’s extensive expertise and proven track record in implementing ERP solutions specifically for industrial manufacturing companies. With years of experience in optimizing production workflows, inventory management, procurement processes, and financial integration, Master IT brings the deep functional and technical knowledge required to support Simac’s complex industrial operations.
By partnering with Master IT and adopting Odoo ERP, Simac Albania aims to strengthen its internal processes, achieve greater efficiency, and ensure full control across every aspect of its manufacturing and business operations.
Manufacturing / Maintenance
SIGAL Insurance Group sh.a
UNIQA Group SHA is one of the most prestigious and largest insurance companies operating in Albania, recognized for its strong market presence, financial stability, and commitment to innovation and customer excellence.As part of its continuous digital transformation strategy, UNIQA Group SHA made a strategic decision to adopt Odoo as its core business management platform. This decision reflects the company’s forward-thinking approach and its commitment to implementing modern, scalable, and integrated enterprise solutions.
To ensure a successful and high-quality implementation, UNIQA Group SHA selected Master IT as its official Odoo implementation partner. Master IT was chosen for its long-standing experience, deep technical expertise, and proven track record in delivering complex Odoo projects across various industries.
The collaboration between UNIQA Group SHA and Master IT represents a strong partnership built on trust, professionalism, and shared values. Through this partnership, Odoo is being implemented as a comprehensive solution to optimize processes, enhance operational efficiency, and support UNIQA’s long-term growth and digital excellence.
This project stands as a benchmark for large-scale Odoo implementations in Albania’s insurance sector and highlights the importance of choosing the right technology and the right partner to drive sustainable digital transformation. Finance / Legal / Insurance
STRATI COMPANY
Launched in 2002 in the Albanian market today, it is a real and reputable leader. STRATI COMPANY LLC: Import of natural flowers and decorative plants and all accessories that a flower shop or organization of an event may need. However, cooperation with many domestic/abroad flower and decorative plant companies remains open. STRATI COMPANY LLC: their team of more than 15 people is always ready to provide the right help and assistance to the clientele. To serve any type of flower business that we supply or to be part of the success of unique events. STRATI COMPANY LLC: All over Albania and Kosovo, too. Their products lead the market by being immediately displayed and identified by the clientele. Cooperation with partners and joint success remains another priority of the company and its management staff. STRATI COMPANY LLC: Professionalism, correctness, development vision and a strong point of reference for the clientWholesale / Retail
SYNTRADE SHPK
Syntrade Shpk is a leading distributor of international FMCG brands in Albania. The company specializes in importing, marketing, and distributing high-quality products to retail and HoReCa clients. Syntrade Shpk's mission is to bring trusted global brands closer to the Albanian market through efficient logistics, innovative marketing strategies, and exceptional customer service. Syntrade shpk chose to implement Odoo by String as a solution to automate all their activity.Wholesale / Retail
Selmani shpk
The story of Selmani Factory is a remarkable testament to resilience and innovation—an inspiring example of the classic adage “from zero to hero.” Founded in 1994 by a visionary entrepreneur in the wake of Albania's transition from communism, the factory began as a modest distributor of construction materials. Within just four years, it quickly evolved into the country’s first hot-dip galvanising and tank production facility, establishing itself as one of the largest in the Balkans.As the years progressed, Selmani Factory exceeded the manufacturing capabilities of the local Albanian market, expanding its reach into European and global markets. The company has set new standards in production and construction within Albania. Recently, it has significantly broadened its offerings to include metal construction and road barrier production, further solidifying its position as a leader in the industry.
At the helm of Selmani Factory is its founder, a true leader who prioritises the factory's value proposition and fosters a familial atmosphere for his team. His perseverance, dedication, and hard work have shaped the company into what it is today, creating a unique culture where employees stay for decades. It’s not uncommon to find team members who have been with Selmani for over 24 years, a rarity in the Albanian market.
When we first engaged with the CEO, the objective was clear: the factory required a comprehensive platform capable of managing all departments while generating detailed business intelligence reports to inform strategic decision-making. The CEO, who holds an advanced degree in Business Management from Austria and possesses extensive industry experience, is committed to elevating the factory's operations to compete effectively in Europe. He has inherited the best values from his father, who remains the president of the company.
The existing local accounting software was insufficient to support the factory's growth and the CEO's vision. Our task was complex, requiring the implementation of multiple applications to create a full cycle that encompasses all administrative and production processes. The galvanising process presented unique challenges that demanded tailored solutions. One of the significant hurdles was developing an integrated human resources solution that accurately reflected daily job tasks and payroll. Different workers performed varying tasks each day, necessitating a robust and adaptable system to manage compensation.
As Odoo partners, we were committed to delivering an exceptional ERP implementation experience. A key success factor was the active support of the CEO, who served as the Single Point of Contact (SPOC) for the project. We dedicated extensive time to gap analysis and on-site observations, gaining a comprehensive understanding of the factory's operations. Our efforts resulted in the successful implementation of Odoo modules covering all aspects of the factory, including CRM, sales, purchasing, document management, manufacturing, product lifecycle management, quality control, maintenance, dashboards, HR, and payroll.
It is worth noting that Selmani Factory is part of a larger group that includes various companies, such as a construction firm and the only Hilton Hotel in Tirana.
The leadership at Selmani Factory resonates with Odoo's philosophy and appreciates the platform's capabilities. As they prepare to go live with their full operations, we eagerly anticipate their feedback on their Odoo journey. We are committed to supporting them at every step, ensuring that their implementation reflects the unique story of their company and aligns with the principles of the Fourth Industrial Revolution. Manufacturing / Maintenance
Serena Furnitures Shpk
Serena Furniture is a leader in the Albanian market in the field of furniture manufacturing since 2002 and for 20 years in the market, it continues to develop thanks to the passion and desire to fully respond to the demands of customers, and to bring its needs into reality. Today, Serena Furniture is famous and one of the biggest companies in the Albanian market and is proposed as the partner of every company, both locally and in the wider area. Serena Furniture has the largest premises of 14,000 square meters where it is designed and produced and the customer has the opportunity to choose as desired in the modern showroom. They offer cooperation with the most famous names in the European market, providing import and export inside and outside the country. For several years now, Serena Furniture has chosen Master IT to implement Odoo in their company, they received our consultancy and experience in the successful implementation of projects in large companies. With the need to fully manage manufacturing, accounting, purchasing, sales, human resource,es and any other asset in the company, Serena Furniture is one of our best references, which manages the entire company's activity every day using Odoo software. Today, Serena Furniture not only uses the system effectively every day but also refers us as a potential partner in other businesses.Manufacturing / Maintenance
Servis Kadiu
Servis Kadiu stands as a beacon of excellence in the service industry, delivering a diverse range of solutions that cater to the needs of their clients. As a company founded on principles of quality and reliability, they have established a strong reputation in the Albanian market, providing services that include car maintenance, repair, and various automotive solutions.Our collaboration with Servis Kadiu marks a significant step forward in their journey towards operational excellence. Recognizing the need for a more efficient and integrated system, Servis Kadiu sought to implement Odoo as their primary platform for managing operations across their extensive service offerings. Their vision was clear: to streamline processes, enhance customer engagement, and improve overall service delivery.
From the outset, our team at Zero worked closely with the leadership of Servis Kadiu to understand their unique requirements and challenges. We conducted a thorough analysis of their operations, engaging with staff across all departments to gather insights and feedback. This collaborative approach allowed us to tailor the Odoo implementation to their specific needs, ensuring a seamless transition from their existing systems.
Key features of the Odoo implementation include comprehensive service management, customer relationship management, and reporting capabilities that provide real-time insights into operations. These tools are designed to enhance productivity, improve service quality, and foster stronger relationships with clients.
As Servis Kadiu moves forward with Odoo, we are excited to be part of their journey, supporting their vision of becoming a leader in the service industry. We believe that our collaboration will not only enhance their operational capabilities but also position them for continued growth and success in the future.
We look forward to witnessing the impact of this transformation and are committed to providing ongoing support to Servis Kadiu as they navigate their Odoo journey. Together, we aim to set new standards in service excellence and innovation. IT / Communication / Marketing
