Our references
Fiber Group Sh.p.k.
WeAreFiber è un Business Process Outsourcer globale che fornisce una vasta gamma di servizi e soluzioni in Inbound, Data Management e Smartsourcing. Con circa 700 persone, FIBER permette ai clienti in più di 20 paesi di concentrarsi sulle loro competenze principali, migliorando le loro prestazioni e creando valore sostenibile per i loro stakeholder. IT / Communication / Marketing
Finn By Luçiano
At Finn by Luciano, we celebrate the art of seafood with elegance and a commitment to fresh ingredients. Set in an enchanting atmosphere, Finn invites you to discover dishes where each flavor and texture captures the essence of the sea. Finn By Luciano choose Odoo company by String as a super solution to automate bar, restaurant, services and any other asset in the business. Food / Hospitality / Tourism / Beverage
Foleja Sh.p.k.
Foleja SHPK is a leading e-commerce brand in Albania, recognized as one of the most famous online retailers in Kosovo. Known for offering a wide variety of products, ranging fromelectronics and household items to fashion and beauty products, Foleja SHPK has established a strong presence in the regional market. To further enhance their operations and meet the growing demands of their customers, Foleja SHPK has chosen Master IT as their trusted partner for the implementation of Odoo, an advanced business management software. Master IT was selected for their deep expertise in delivering tailored Odoo solutions that optimize e-commerce operations, streamline inventory management, and improve customer service. By integrating Odoo, Foleja SHPK aims to automate and enhance key business processes, ensuring greater efficiency, smoother transactions, and overall growth in the highly competitive e-commerce sector. Wholesale / Retail
Fondacioni për Menaxhimin e Butrintit
The Butrint Management Foundation (BMF), established by the Albanian-American Development Foundation (AADF), is entrusted with the preservation, revitalization, and promotion of Butrint, one of Albania’s most historically significant and ancient sites. Recognized as a UNESCO World Heritage Site, Butrint is a cornerstone of Albania’s cultural heritage, attracting visitors from around the globe to experience its rich archaeological and historical value.The AADF’s vision for Butrint is to restore it as a premier historic tourist destination, ensuring that it not only serves as a link to the past but also thrives as a sustainable cultural attraction. Managing an institution of this magnitude requires advanced technology and a robust administrative framework to support the myriad of operations involved in preserving, maintaining, and promoting a site of such global importance.
At Zero, we are proud to have partnered with the Butrint Management Foundation to implement Odoo as the core platform for managing their administrative operations. Our engagement with BMF presented a unique opportunity to contribute to the revival of one of Albania’s oldest and most treasured historical sites. When we first collaborated with their leadership team, it was clear that their commitment to excellence extended beyond the preservation of history; they were keen to modernise their internal operations to ensure seamless management of the foundation’s activities.
From financial management to human resources, procurement, and visitor services, Odoo has become the backbone of BMF’s administrative functions. The implementation was executed with careful consideration of the foundation’s specific needs, ensuring that every aspect of their operations could be efficiently handled through a single, unified system. By digitising and streamlining their processes, Odoo has enabled BMF to focus on their core mission—preserving and promoting Butrint as a top-tier cultural destination—while we ensure that their operational needs are met with precision.
This collaboration is a source of immense pride for Zero, as we have not only provided a technical solution but have also played a part in safeguarding and enhancing the legacy of Butrint for future generations. We continue to support the Butrint Management Foundation on their journey of digital transformation and are excited to witness the impact of this project as Butrint continues to evolve as a historic landmark of international renown. Finance / Legal / Insurance
GREEMED shpk
Greemed Medical Solutions is a premium Albanian distributor of medical devices, equipment and supplies.Founded in 2009, Greemed has become the leading supplier of hospital furniture and medical equipment in Albania, distributing innovative technology and electro-medical equipment to hospital structures.
Innovation, differentiation, learning capacity, a well-thought-out range of products or services, flexible adaptation to changing market conditions and customer needs and, of course, premium quality are expected today from modern companies.
By interacting at trainings, fairs and seminars, they create brand awareness and find customized solutions to customer problems. Greemed, improves patient care; this is the biggest motivation.
Education
Ge-Ol
GE-OL sh.p.k. is ranked among the leading green coffee trading companies in Albania. It offers customers security and stability in terms of coffee quality. At the same time, it offers technical consultancy about coffee specialties, mixing (mixing) and the process of roasting and seasoning according to the customer's requirements. Manufacturing / Maintenance
German Computers
German Computer is a brand that specializes in wholesale and distribution of electronics and items in Albania.They offer a wide range of products from top brands and only source their products from reputable manufacturers and suppliers. The brand is committed to providing exceptional customer service and personalized solutions to help their clients achieve their business goals.German Computer aims to be a one-stop-shop for all electronics needs and is dedicated to provide the best value for their customers' money.German Computer is indeed a leading consumer electronics distributor in Albania. They ship thousands of orders daily from our own warehouse .They offer a vast inventory of electronic products and guarantee customer satisfaction.
To achieve complete customer satisfaction German Computer needed a trusted partner to implement software and organize the warehouse,inventory and finances.
This is why they chose Odoo and us, Master IT,as a specialized company and certified for implementing Odoo in Albania.
We were very happy to lead this amazing project and to automate all the processes in the biggest company of Electrical supply in Albania
Finance / Legal / Insurance
Gjurma Hospitality
Gjurma Hospitality has established itself as a leading player in the Albanian hospitality industry, known for its dedication to delivering exceptional culinary experiences and world-class service. Under the visionary leadership of Chef Aldo Mehmeti, one of Albania’s most renowned chefs, the company has grown from strength to strength, setting new benchmarks in the hospitality sector.With a strong focus on quality, creativity, and innovation, Gjurma Hospitality operates multiple high-end restaurants and hospitality venues, consistently elevating the dining experience for their patrons. Chef Mehmeti’s passion for culinary excellence and his commitment to fostering a culture of hospitality have been instrumental in shaping the company’s unique identity. His name is synonymous with modern Albanian cuisine, and his influence extends well beyond the kitchen, driving the strategic vision of Gjurma Hospitality.
When Gjurma Hospitality approached us, they were looking to streamline and modernise their operations to support their rapid growth and ensure consistency across their various locations. They needed an integrated solution that could efficiently manage their administrative, financial, and operational workflows. After a thorough analysis of their needs, we implemented Odoo to serve as the backbone of their business operations.
The transition to Odoo allowed Gjurma Hospitality to unify their processes across all departments, from procurement and inventory management to point-of-sale and financial reporting. The system’s flexibility and scalability were essential in enabling them to maintain the highest standards of service while optimising their back-office functions. With Odoo, the company has gained real-time insights into their operations, allowing for more informed decision-making and improved operational efficiency.
Our collaboration with Gjurma Hospitality has been a rewarding experience, and we are proud to have supported a company led by such a visionary as Chef Aldo Mehmeti. We continue to work closely with their team to ensure that the Odoo platform evolves alongside their growing needs, empowering them to remain a leader in the Albanian hospitality industry. Food / Hospitality / Tourism / Beverage
HEB’s-AL Shpk
HEB’s-AL is a Company newly established in Albania doing business of services in the field of fast food, bars, restaurants, dough products and other food products, as well as catering services (distribution) with the above products. Their activity also includes Import, export and trading.The company has successfully established its business in several Cities in Kosovo and started a new similar line of activity in Albania, with physical stores and an Online one too. To run their activity of food processing, the company was looking for an ERP Solution and after some consulting meetings with STRING they are convinced that Odoo will be the platform to better support their needs with the help of STRING for implementing as per their business model.
Food / Hospitality / Tourism / Beverage
HOBUS Albania
Open Bus AlbaniaThe Ultimate Hop-On Hop-Off Experience to explore the vibrant city of Tirana with Open Bus Albania, the premier hop-on, hop-off sightseeing tour designed to showcase the best of Albania’s capital. This open-top double-decker bus offers a unique and comfortable way to discover the city’s landmarks, cultural sites, and hidden gems at your own pace.
With strategically placed stops at major attractions such as Skanderbeg Square, the Pyramid of Tirana, the National History Museum, Blloku District, and the Grand Park of Tirana, you can hop on and off as many times as you like throughout the day. Whether you're interested in history, architecture, or simply soaking in the lively atmosphere of the city, Open Bus Albania provides a seamless experience with multilingual audio guides and expert commentary.
To ensure efficient tour, bus, and customer management, the CEO of Open Bus Albania conducted extensive research on software solutions and industry operators. After a thorough evaluation, Master IT and Odoo were selected as the ideal partners for successfully implementing a comprehensive management system. This solution enhances operational efficiency, optimizes fleet management, and improves customer experience, making Open Bus Albania a leader in innovative urban tourism.
Entertainment / Media
Hel-Pet shpk
Established in 2006, with more than 15 years of experience in the construction sector in Albania, HEL-PET has focused its investments in Vlorë, aiming to develop exclusive areas in the city and surroundings, and to offer ‘high-end” quality products.Collaborating with very well-known architectural studios, HEL-PET aims to implement projects that focus on the harmony between man and nature, being maximally functional. The company offers a very high quality of construction, always following the last technology and innovation. Construction & Renovation
Hilton Hotel
Hilton is a leading global hospitality company, known for its remarkable portfolio of 22 world-class brands, comprising over 7,300 properties and more than 1.1 million rooms worldwide. Since its inception in 1919 by Conrad Hilton, the Hilton name has become synonymous with exceptional service, innovation, and hospitality, setting benchmarks for the industry.As Albania has evolved over the past three decades, becoming a premier destination in Southeast Europe, the demand for high-quality hospitality services has surged. Recognizing this opportunity, Hilton Garden Inn Tirana has established its presence in the heart of the capital. This modern 180-room property, developed in collaboration with Albanian investors, not only enhances the city’s accommodation offerings but also signifies the Hilton brand's commitment to delivering unparalleled experiences to both business and leisure travellers. The addition of Hilton Garden Inn brings a rich heritage and a standard of excellence that elevates the local hospitality landscape.
In our partnership with Hilton Garden Inn Tirana, we implemented the Odoo ERP system to streamline their operations and improve overall efficiency. By integrating Odoo, Hilton Garden Inn has enhanced its ability to manage bookings, optimise inventory, and elevate guest engagement through a seamless digital experience. This implementation empowers the team to focus on delivering exceptional service, while Odoo handles the complexities of operational management.
The specific details of the project remain confidential due to the nature of the hospitality industry; however, we are proud to support Hilton Garden Inn in their journey toward digital transformation and operational excellence. Through Odoo, the hotel has gained a powerful platform that aligns with its vision of innovation and quality, ensuring that they remain competitive in a rapidly evolving market.
For more information on how Odoo can revolutionise your business and facilitate a smoother operational workflow, please do not hesitate to contact us. We would be delighted to facilitate a discussion and share insights into the innovative solutions we provided for Hilton Garden Inn Tirana, highlighting the transformative impact of Odoo in the hospitality sector. Entertainment / Media
I.N.C.A. shpk
PetEat I.N.C.A. NORD FISH Sh.p.k is the only producer of natural casings & animal by-products in Albania. PetEat Shpk is a modern company that performs full cycle of work related to processing,packaging and logistics of animal intestines & by-products under the trademark 'INCA: Natural Casings'.
The company was founded in 2004 and for more than 10 years the company has managed to work its way up and now we are the only company in the Balkan region operating in the field of high-quality natural casings and animal by-product production. Today our products are used by the biggest Albanian meat companies and are exported to Balkan countries and EU.
PetEat Shpk has been taking up intense development and modernization initiatives since 2007. A significant amount of our profit is regularly reinvested in the purchasing of modern and technological equipment. As a result, the company increases the volume of products yearly and we believe in having a direct impact on people by providing them with healthy food. We also care about the environment through suitably processing animal intestines, thus contributing to a cleaner environment, not only for the surrounding area but for the entire Albania community.
The company is certified with the Quality system ISO 9001:2008 and the Principles Of HACCP.
After a bad experience in the implementation of software in their company, Inca chose Master IT and entrusted us with the entire implementation of the entire manufacturing process, accounting management, sales and purchase, POS, employee management, documents, assets etc. After we assisted and consulted with the client about the entire manufacturing chain and how it works, we came up with a single solution that included the entire business management in a single software, through ODOO.
The purpose of PetEat I.N.C.A. NORD FISH Sh.p.k. is to manage at any time and place their company and the resources entrusted to them and the growth of their company and their finances they have entrusted to us through the management that is achieved with a single software that summarizes every company activities in one, Odoo.
Manufacturing / Maintenance
INTERSIG VIENNA INSURANCE GROUP
Intersig Vienna Insurance Group stands as the largest insurance company in Albania and a prominent player in the Balkan region. As a proud member of the Vienna Insurance Group, one of Central and Eastern Europe's largest listed international insurance conglomerates, Intersig exemplifies a commitment to excellence and innovation in the insurance sector. With a vast network of around 50 insurance companies across 30 countries and over 25,000 dedicated professionals, the Vienna Insurance Group is synonymous with stability and expertise in providing comprehensive financial protection.Founded in the wake of the Iron Curtain's fall in 1989, the Vienna Insurance Group has evolved from a purely Austrian enterprise into a formidable international entity. The group serves more than 22 million customers, driven by a strong foundation of experience and a core focus on delivering reliable insurance solutions. Intersig has played a pivotal role in shaping the insurance landscape in Albania, leading the industry with innovative approaches and a commitment to customer satisfaction since its inception.
As one of the most influential entities in the insurance sector, Intersig is dedicated to embracing new technologies and solutions that enhance operational efficiency and customer service. In this spirit of innovation, Zero is honoured to have been invited to collaborate with Intersig on a complex and unique project focused on optimising their insurance operations.
Throughout this partnership, we have been supported by Intersig's highly skilled team, whose wealth of experience and expertise has been instrumental in the project’s success. Our collaborative efforts have aimed to leverage the power of Odoo to streamline processes, enhance service delivery, and foster growth within the organisation.
We are excited to accompany Intersig on their journey with Odoo, providing ongoing support as they continue to expand their capabilities and create new opportunities in the ever-evolving insurance market. Finance / Legal / Insurance
