Our references
Almacenes el Compadre
El Compadre es el formato de tiendas que cuenta con todas las categorías por departamento. Actualmente cuenta con 50 tiendas localizadas en las ciudades más importantes del país, con tamaños que oscilan entre los 800 y 2,000 m2 de piso de ventas, orientadas a los segmentos socio-econmicos C1B, C2 y C3. IT / Communication / Marketing
Almacén Hidalgo Ruiz S.L.
Empresa del sector de distribución textil con más de 3.000 productos en rotación y una operativa completamente manual que dificultaba la gestión del inventario, los pedidos y las comisiones.Con la implantación de Odoo, centralizó todos sus procesos en una única plataforma, automatizando el control de stock, la preparación de pedidos desde PDA y la gestión de comisiones. Se integraron sus canales B2B (web, ecommerce, comerciales y portal interno) en un único entorno conectado con Redsys para pagos online. Además, se optimizó la comunicación interna con automatizaciones y se incorporó la gestión de imágenes y datos directamente en Odoo, eliminando herramientas externas y mejorando la eficiencia global. Wholesale / Retail
Almadallah Healthcare Management FZ CO
Al Madallah initially implemented an Odoo helpdesk and ticket handling system through a collaboration with another Odoo vendor. However, persistent challenges with ticketing and issues in email ticketing features prompted them to seek assistance from Voxtron.Voxtron's team swiftly addressed and rectified all concerns, optimizing the existing Odoo helpdesk and ticketing system to harness its full potential and align it with Al Madallah's business requirements.
The enhanced Odoo solution significantly elevated key performance indicators such as Customer Satisfaction (CSAT) levels, First Contact Resolution (FCR), time to resolution, SLA adherence, and ensured equitable ticket distribution based on agent workload and availability.
The ongoing partnership with Voxtron continues to yield positive outcomes for Al Madallah, solidifying their position as an organization that prioritizes excellence in customer support and operational processes. Health / Social Welfare / Pharmaceutical
Almajed International Center
Almajed International Center is a dedicated book shop and community library based in the Sultanate of Oman, committed to promoting literacy, learning, and cultural enrichment. The center offers a wide selection of books across genres in both Arabic and English, serving students, educators, researchers, and avid readers.In addition to book retail, Almajed functions as a quiet and resourceful public library, providing a welcoming space for study, research, and reading events. The center frequently hosts literary programs and educational initiatives to foster a culture of reading within the community.
As part of their digital growth, Almajed International Center collaborated with Capital Cloud Trading to implement Odoo ERP, enhancing their operations in inventory, point of sale, membership management, and library cataloging. This partnership supports their mission to deliver an efficient, organized, and reader-friendly environment.
HR / Administrative / Consulting
