Hi all,
I don't want to send back an email to a customer sending a request through helpdesk.
Do you know how I can remove the ticket reception acknowledgment? I don't find it in Automated action.
Thanks for your help!
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Účtovníctvo
- Sklady
- PoS
- Project
- MRP
This question has been flagged
2
Replies
1516
Zobrazenia
Edit the first stage (gear icon) and you would be able to remove the email template associated with this stage
Thanks a lot Jaideep! It works! :-)
Enjoying the discussion? Don't just read, join in!
Create an account today to enjoy exclusive features and engage with our awesome community!
Registrácia| Related Posts | Replies | Zobrazenia | Aktivita | |
|---|---|---|---|---|
|
5
sep 25
|
22378 | ||
|
3
aug 25
|
3273 | ||
|
1
máj 25
|
3134 | ||
|
1
apr 25
|
4104 | ||
|
1
apr 25
|
4965 |
