Hi all,
I don't want to send back an email to a customer sending a request through helpdesk.
Do you know how I can remove the ticket reception acknowledgment? I don't find it in Automated action.
Thanks for your help!
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Hi all,
I don't want to send back an email to a customer sending a request through helpdesk.
Do you know how I can remove the ticket reception acknowledgment? I don't find it in Automated action.
Thanks for your help!
Edit the first stage (gear icon) and you would be able to remove the email template associated with this stage
Thanks a lot Jaideep! It works! :-)
أنشئ حساباً اليوم لتستمتع بالخصائص الحصرية، وتفاعل مع مجتمعنا الرائع!
تسجيلالمنشورات ذات الصلة | الردود | أدوات العرض | النشاط | |
---|---|---|---|---|
|
5
سبتمبر 25
|
22478 | ||
|
3
أغسطس 25
|
3279 | ||
|
1
مايو 25
|
3159 | ||
|
1
أبريل 25
|
4122 | ||
|
1
أبريل 25
|
4978 |