Bỏ qua để đến Nội dung
Menu
Câu hỏi này đã bị gắn cờ
1 Trả lời
1081 Lượt xem

I am using Odoo Online (version 17.4) for my webshop, which serves both B2C and B2B customers within the EU.

I've enabled VIES validation through the settings (Settings -> Invoicing). However, I've encountered an issue:

Current Situation:

  • The VAT number is checked after the customer completes the checkout process.
  • This means customers can potentially order products with 0% VAT using an invalid EU VAT number.
  • As a result, I need to manually verify Intra-Community sales.

Questions:

  1. Can VIES validation be performed during the checkout process?
    • This would help ensure that only valid VAT numbers are used to benefit from 0% VAT.
  2. If real-time validation during checkout is not possible, can the Marketing Automation app be used to automatically send emails to customers with invalid VAT numbers?
    • Automating this process would save significant time and ensure compliance.

Any guidance or solutions to these issues would be greatly appreciated!

Ảnh đại diện
Huỷ bỏ
Tác giả Câu trả lời hay nhất

VIES validation worked during checkout after creating a new database, so consider this question answered.

Ảnh đại diện
Huỷ bỏ
Bài viết liên quan Trả lời Lượt xem Hoạt động
2
thg 10 24
1456
0
thg 5 22
2562
1
thg 5 23
2314
0
thg 11 22
2463
0
thg 9 18
3278