Pular para o conteúdo
Menu
Esta pergunta foi sinalizada
1 Responder
1193 Visualizações

I am using Odoo Online (version 17.4) for my webshop, which serves both B2C and B2B customers within the EU.

I've enabled VIES validation through the settings (Settings -> Invoicing). However, I've encountered an issue:

Current Situation:

  • The VAT number is checked after the customer completes the checkout process.
  • This means customers can potentially order products with 0% VAT using an invalid EU VAT number.
  • As a result, I need to manually verify Intra-Community sales.

Questions:

  1. Can VIES validation be performed during the checkout process?
    • This would help ensure that only valid VAT numbers are used to benefit from 0% VAT.
  2. If real-time validation during checkout is not possible, can the Marketing Automation app be used to automatically send emails to customers with invalid VAT numbers?
    • Automating this process would save significant time and ensure compliance.

Any guidance or solutions to these issues would be greatly appreciated!

Avatar
Cancelar
Autor Melhor resposta

VIES validation worked during checkout after creating a new database, so consider this question answered.

Avatar
Cancelar
Publicações relacionadas Respostas Visualizações Atividade
2
ago. 25
222
2
out. 24
1598
0
mai. 22
2645
1
mai. 23
2435
0
nov. 22
2618