I am using Odoo Online (version 17.4) for my webshop, which serves both B2C and B2B customers within the EU. I've enabled VIES validation through the settings (Settings -> Invoicing). However, I've encountered an issue: *Current Situation:* The VAT number is checked after the customer completes the checkout process. This means customers can potentially order products with 0% VAT using an invalid EU VAT number. As a result, I need to manually verify Intra-Community sales. *Questions:* *Can VIES

VAT validation using VIES during checkout

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I am using Odoo Online (version 17.4) for my webshop, which serves both B2C and B2B customers within the EU.

I've enabled VIES validation through the settings (Settings -> Invoicing). However, I've encountered an issue:

Current Situation:

The VAT number is checked after the customer completes the checkout process.
This means customers can potentially order products with 0% VAT using an invalid EU VAT number.
As a result, I need to manually verify Intra-Community sales.

Questions:

Can VIES validation be performed during the checkout process?
- This would help ensure that only valid VAT numbers are used to benefit from 0% VAT.
If real-time validation during checkout is not possible, can the Marketing Automation app be used to automatically send emails to customers with invalid VAT numbers?
- Automating this process would save significant time and ensure compliance.

Any guidance or solutions to these issues would be greatly appreciated!

Autor

VIES validation worked during checkout after creating a new database, so consider this question answered.

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