Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Our odoo was configured to send email when a leave(time off) is approved. It was done using Automated actions.
From past 2,3 days it's not working. Below is the error getting from Odoo logs.
odoo.addons.mail.models.mail_mail: Mail with ID 9772 and Message-Id '' successfully sent
odoo.models.unlink: User #1 deleted mail.mail records with IDs: [9772]
odoo.addons.mail.models.mail_mail: Sent batch 1 emails via mail server ID #False
Any idea why odoo is deleting those records.
Hi Charles,
When you send mail in your send_mail method or any mail related method need parameter like force_send=True
and second condition is Your odoo Email template have auto delete false.
Thank you Nikhil,
I checked auto delete option, it's not selected.
where can i edit send_mail method
You create automated action so its direct create Odoo frontend
inside -> Technical -> Automated Actions
this github link not working, can you check please
Thank you, i can't find force send option here.
i think you automated action trigger during based on state update and model is Time Off(hr.leave)
wondering why it's not working now from 1 week. Should I change the trigger to anything else
can you check your outgoing server connection is success.
settings -> Technical -> Outgoing mail server -> Test.
yes, mail server test is working. Emails when a leave request created working fine.
Tạo tài khoản ngay hôm nay để tận hưởng các tính năng độc đáo và tham gia cộng đồng tuyệt vời của chúng tôi!
Đăng ký| Bài viết liên quan | Trả lời | Lượt xem | Hoạt động | |
|---|---|---|---|---|
|
1
thg 3 15
|
4798 | ||
|
3
thg 4 24
|
2225 | ||
|
1
thg 9 23
|
2071 | ||
|
5
thg 7 20
|
6040 | ||
|
0
thg 3 17
|
3253 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
