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Our odoo was configured to send email when a leave(time off) is approved. It was done using Automated actions.
From past 2,3 days it's not working. Below is the error getting from Odoo logs.
odoo.addons.mail.models.mail_mail: Mail with ID 9772 and Message-Id '' successfully sent
odoo.models.unlink: User #1 deleted mail.mail records with IDs: [9772]
odoo.addons.mail.models.mail_mail: Sent batch 1 emails via mail server ID #False
Any idea why odoo is deleting those records.
Hi Charles,
When you send mail in your send_mail method or any mail related method need parameter like force_send=True
and second condition is Your odoo Email template have auto delete false.
Thank you Nikhil,
I checked auto delete option, it's not selected.
where can i edit send_mail method
You create automated action so its direct create Odoo frontend
inside -> Technical -> Automated Actions
this github link not working, can you check please
Thank you, i can't find force send option here.
i think you automated action trigger during based on state update and model is Time Off(hr.leave)
wondering why it's not working now from 1 week. Should I change the trigger to anything else
can you check your outgoing server connection is success.
settings -> Technical -> Outgoing mail server -> Test.
yes, mail server test is working. Emails when a leave request created working fine.
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