Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
Our odoo was configured to send email when a leave(time off) is approved. It was done using Automated actions.
From past 2,3 days it's not working. Below is the error getting from Odoo logs.
odoo.addons.mail.models.mail_mail: Mail with ID 9772 and Message-Id '' successfully sent
odoo.models.unlink: User #1 deleted mail.mail records with IDs: [9772]
odoo.addons.mail.models.mail_mail: Sent batch 1 emails via mail server ID #False
Any idea why odoo is deleting those records.
Hi Charles,
When you send mail in your send_mail method or any mail related method need parameter like force_send=True
and second condition is Your odoo Email template have auto delete false.
Thank you Nikhil,
I checked auto delete option, it's not selected.
where can i edit send_mail method
You create automated action so its direct create Odoo frontend
inside -> Technical -> Automated Actions
this github link not working, can you check please
Thank you, i can't find force send option here.
i think you automated action trigger during based on state update and model is Time Off(hr.leave)
wondering why it's not working now from 1 week. Should I change the trigger to anything else
can you check your outgoing server connection is success.
settings -> Technical -> Outgoing mail server -> Test.
yes, mail server test is working. Emails when a leave request created working fine.
Cree una cuenta para poder utilizar funciones exclusivas e interactuar con la comunidad.
Inscribirse| Publicaciones relacionadas | Respuestas | Vistas | Actividad | |
|---|---|---|---|---|
|
1
mar 15
|
5439 | ||
|
3
abr 24
|
2883 | ||
|
1
sept 23
|
2703 | ||
|
5
jul 20
|
6678 | ||
|
0
mar 17
|
3880 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
