Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
When we send an order for so a customer can fill out as HTML, the customer can reply, but we cannot see the order without downloading the attachement. However the full email can be viewed under: Settings/Email/Messages.
The xml on the form is: <field name="message_ids" widget="mail_thread"/>. Anyone know what can be changed to see the entire message?
Thanks
Hello,
This is bug in the mail_thread,py.
I was able to reproduce the issue. It is a bug. Any mail client that has the option when composing a message: Increase quote level: indents each email reply -within limits- so that it is visually easy to identify to whom belong a block of text;
This option is on by default on most email clients, gmail, os x mail, etc. Support is working on a fix.
This will cause the orginal email to be an attachement.
Issue has been resolved in v8, v7 a push was made, but still has errors, odoo says update soon.
Tạo tài khoản ngay hôm nay để tận hưởng các tính năng độc đáo và tham gia cộng đồng tuyệt vời của chúng tôi!
Đăng ký| Bài viết liên quan | Trả lời | Lượt xem | Hoạt động | |
|---|---|---|---|---|
|
4
thg 8 25
|
2378 | ||
|
1
thg 7 25
|
978 | ||
|
5
thg 5 25
|
18415 | ||
|
0
thg 4 25
|
1190 | ||
|
1
thg 4 25
|
1633 |
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
Just to update, you cannot see the original email. Checked the runbot, same. But when I send messages to my odoo account I can see the full email, including the entire history? So it is possible.