How to record a return of overpayment from a customer in Odoo 16?

Question

Hi,

I have $612.00 overpayment form a customer. I have processed the refund with creating payment with send money to his account. Now the customer ledger is balanced and showing $0. But, when I'm creating new invoices for this customer is showing that I have a credit from $612.00 to apply to the new invoice?
How to fix this issue, without messing the customer ledger.?
Thanks

Midhun M M · Accepted Answer

Please do the invoice matching with payment entries.
Payment Entry - 12000$
2000$ is extra amount paid by customer.
So created a refund. Then you can do the reconciliation of invoice with payments.

MIRJANA MANEVSKA · Answer

Thanks that worked.

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