Helpdesk
Completed
Helpdesk Tickets
In this video, learn the basics of Helpdesk tickets, how to convert tickets to opportunities, and how to close tickets. **Check out more Odoo tutorials** - Helpdesk Teams - Helpdesk playlist **App documentation** - All Helpdesk docs **See what Odoo can do for you!** - Schedule a demo: [demo] - Start a free trial: [trial]
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1.
What is the purpose of the Automatic Closing feature?
2.
How can you indicate that a Helpdesk ticket requires urgent attention?
3.
What is required for the Convert to Opportunity button to appear on a Helpdesk ticket?
