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In this video, learn the basics of Helpdesk tickets, how to convert tickets to opportunities, and how to close tickets. **Check out more Odoo tutorials** - Helpdesk Teams - Helpdesk playlist **App documentation** - All Helpdesk docs **See what Odoo can do for you!** - Schedule a demo: [demo] - Start a free trial: [trial]

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3. If a ticket is moved to a “Folded” stage, like "Solved," what does Odoo automatically consider the status of that ticket to be?