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    Recommendations

    Describe how to reproduce your issue on a standard version. You can get a standard instance on runbot.odoo.com.

    Provide as much detail as you can, this will speed up the resolution process.

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    Odoo Community users don't get access to the support

    Here are some resources that might help you:

    If you encounter an issue with one of the following services, you are welcome to contact our support at apps@odoo.com:

    • Bill Digitalization (OCR)
    • Lead Enrichment, Lead Mining, Visits to Leads
    • Partner Autocomplete
    • SMS Text Message
    • Snailmail

    If you have difficulties setting up Odoo, we recommend to go with Odoo Online (free for one App).
    You will still be able to move to on premise afterwards.

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