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Odoo Community users don't get access to the support.

Here are some resources that might help you:

• Read the documentation
• Ask your question on the forum
• Buy Odoo Enterprise to get the bugfix and upgrade service

If you have difficulties setting up Odoo, we recommend to go with Odoo Online (free for one App and cheap for multiple apps) as everything is ready out-of-the-box. You will still be able to move to on premise afterwards.