Quotes sent by email NOW ask client to login after installing ecommerce and should not.

Question

Hello Odooers
Odoo v16 Enterprise self hosted.

I had been sending quotes via odoo to clients to sign and accept, they just opened the email clicked on the button, they reached my instance, and all worked nicely.

Last week I installed ecommerce to test it, and now i noticed that when the client receives and opens the email and clicks the button, they go thru a  redirect link, which im guessing is an Odoo service, and they they end up at a login page.
This had not happened before and i do not kn

J.A. Daniel Göppner · Answer

Hi Alejandro

can you check if you have the right settings, after installing the ecommerce?
Image [1]

[1] data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAABesAAAK5CAYAAAAvhHVCAAABXGlDQ1BJQ0MgUHJvZmlsZQAAKJF1kM8rw3EYx19jfmQ7ILnYYeUgNdKXcN0o1GgNDQf13deM2ubTd1/Jzb+wkqub1C7KYQcO7lJKTTk5ulFqF1tfz3fDNvLU0/vVu+d5evdAi1dXKuUG0hnLjM6F/GvrG/6OFzy004kPdCOrgpFIWEb41uYqFXE5+jDi3LqI9Rbf8rmh9PRdOX+6dPx3vqm6thJZQ7QsrRnKtMA1Jhw5sJTDR8J9poQSdm71JWt87nC8xtfVmZXojPC9cLexo28JPwsH4g1+soHTqX3jK4OT3pvIrC6L9kv7iDBPGD8hZl

Pere Martínez · Answer

The same issue here,
Seems that the system is sending the object without a Token. I will investigate a little bit more and keep you updated.
Cheers,
Pere

Gaston Corthey · Answer

I am having exactly the same problem with Odoo 17. Could someone help please?

Alejandro Gidi · Answer

i need to update this.

Fortunately, after and update and a couple of website changes, it started working again.
Unfortunately i could not detect which change did it.  So the bug is open or intermiten.

plonkarchivist · Answer

did you solved it?

Bài viết liên quan	Trả lời	Lượt xem
Change default mail template for Quote order Đã xử lý emails quotation	3 thg 9 21	35815
Invoice from eCommerce order V13 CE Đã xử lý invoice quotation ecommerce	1 thg 11 19	3514
automatic invoices after purchase on webshop invoice quotation ecommerce	2 thg 2 19	4234
Sending Email Invoices and Quotes invoice emails quotation	1 thg 4 15	5338
How to stop cart from creating quotations? [Odoo 17+e] quotation ecommerce website cart	0 thg 2 24	6

Câu hỏi này đã bị gắn cờ

Bạn có hứng thú với cuộc thảo luận không? Đừng chỉ đọc, hãy tham gia nhé!