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I would like to understand why when I click on Send by Email button when I want to send the invoice to my customer, the email is never send?

 

I noticed that when I go in Settings, Technical, Email, Emails, I can locate me email and it's in red. The type is set to Comment instead if email and the Recipients is ok but there is nothing in the "To:" parameter. 

 

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Câu trả lời hay nhất

How do you have your email settings configured? Specifically your Outgoing Mail Server settings? You can find this under Settings: Technical -> Emails. If it isn't showing up, enable Technical Features from Settings: Users -> Users -> Your Admin Account -> Access Rights tab.

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Tác giả Câu trả lời hay nhất

Outgoing mails are conrigured corectly and are working. I can send emails and the test connection succeed.

What I noticed is that the message sent when using the invoice send by email button is send as a comment and not as an email 

TypeComment

StatusDelivery Failed

 

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