Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
I would like to understand why when I click on Send by Email button when I want to send the invoice to my customer, the email is never send?
I noticed that when I go in Settings, Technical, Email, Emails, I can locate me email and it's in red. The type is set to Comment instead if email and the Recipients is ok but there is nothing in the "To:" parameter.
How do you have your email settings configured? Specifically your Outgoing Mail Server settings? You can find this under Settings: Technical -> Emails. If it isn't showing up, enable Technical Features from Settings: Users -> Users -> Your Admin Account -> Access Rights tab.
Outgoing mails are conrigured corectly and are working. I can send emails and the test connection succeed.
What I noticed is that the message sent when using the invoice send by email button is send as a comment and not as an email
TypeComment
StatusDelivery Failed
Create an account today to enjoy exclusive features and engage with our awesome community!
Регистрация
1. Use the live chat to ask your questions.
2. The operator answers within a few minutes.
