Bỏ qua để đến Nội dung
Menu
Câu hỏi này đã bị gắn cờ
1 Trả lời
380 Lượt xem

I need to prevent automatic field population when CRM leads are created from incoming emails, while keeping the auto-population functionality when manually selecting a contact/partner in the UI.

Example Scenario:

When people send emails to our CRM team alias (e.g., sales@company.com), Odoo automatically creates a lead and fills in various fields based on the sender's email and existing partner data.

Desired Behavior:


From Email: Create completely clean CRM leads with NO auto-populated contact information (only the email subject as the lead name)

Manual UI: Keep all existing auto-population when users manually select a contact/partner in the lead form

How can I accomplish this? I attempted to modify the message_new() functionality, but the automatic data population that occurs after receiving emails remained unchanged. 
Thank you for your help!

Ảnh đại diện
Huỷ bỏ
Tác giả Câu trả lời hay nhất

I had to change : in 'mail.thread' 

_message_route_process

and  in 'crm.lead'

message_new,  _message_add_suggested_recipient

Ảnh đại diện
Huỷ bỏ
Bài viết liên quan Trả lời Lượt xem Hoạt động
1
thg 3 24
1203
4
thg 5 25
2639
2
thg 5 25
6051
1
thg 3 25
1757
4
thg 3 25
4624