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amal.km2@gmail.com

Is there anyway to get Odoo helpdesk app on on-premise installation?

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amal.km2@gmail.com
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Thanks for the update. I would need the Automatic Assignment feature in Helpdesk. Is there any 3rd party add-ons  have this option available?

Savya Sachin

I have updated the answer with a module link by OCA, Maybe you can try that

amal.km2@gmail.com
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I have tried that, but it does not have Automatic Assignment feature available

amal.km2@gmail.com
Tác giả

I have tried that, but it does not have Automatic Assignment feature available

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Savya Sachin
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Hi, 

You can install the Helpdesk app for any Enterprise edition of odoo instance.

goto Apps -> search 'helpdesk'


You will not get this app in the Community edition of odoo. If needed you can use any of these free 3rd party add-ons 

Helpdesk apps

Helpdesk by OCA

Thanks

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