Is there anyway to get Odoo helpdesk app on on-premise installation?
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Hi,
You can install the Helpdesk app for any Enterprise edition of odoo instance.
goto Apps -> search 'helpdesk'
You will not get this app in the Community edition of odoo. If needed you can use any of these free 3rd party add-ons
Thanks
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Thanks for the update. I would need the Automatic Assignment feature in Helpdesk. Is there any 3rd party add-ons have this option available?
I have updated the answer with a module link by OCA, Maybe you can try that
I have tried that, but it does not have Automatic Assignment feature available
I have tried that, but it does not have Automatic Assignment feature available