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Good afternoon everyone, a query, configure the configuration of incoming emails in odoo version 16 (odoo sh), the outgoing emails work, they are sent to several emails, but when answering that email, with several emails the responses of all do not arrive if not Some of you know why this happens, I apply the same imap configuration for version 15 and if it works correctly, in version 16 it works halfway. Or is it currently an odoo error? I don't know the truth, please let me know, thanks.

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Hi,

Please refer to the below documentation for incoming email configuration:

https://www.cybrosys.com/odoo/odoo-books/odoo-16-development/emails/#:~:text=The%20incoming%20emails%20will%20be,a%20window%20as%20shown%20below.


Hope it helps

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