while converting from lead to opportunity

Question

Email address in the Lead changed to admin email while converting from lead to opportunity automatically. The user has converted the lead into the opportunity and his email address automatically changed to admin email address! Why it happens?

Gayathri · Answer

@Muhammad Hassan
You are mentioning that it happens only for few leads
So, Try to Find the reason behind that by checking the Lead details - Like City , State or email domain
You may find the Reason for that
or else share your Screenshot - so that , it will be easy for us to answer your question

Muhammad Hassan · Answer

I don't Have enough karma to comment on your answers,
I'm using Odoo 15.
My problem is that a salesperson converted a lead into an opportunity, and the email address of the client is automatically converted into the admin email. it is happening only in a few leads.
I don't know how to reproduce it.

ODOO_Aspirant · Answer

Can u please provide  ODOO Version details -Is it 14? and is it SH

Tim Kieft (Radical Fanatics) · Answer

Can you provide a little bit more details? Is this something that can be reproduced? What are the steps to reproduce it? What version / edition of Odoo are you working in?

Bài viết liên quan	Trả lời	Lượt xem
How to filter domain in CRM pipeline won by user Đã xử lý crm crm.lead CRM	1 thg 8 21	3721
Redes sociales en Odoo v17 crm social_network crm_lead CRM	0 thg 4 24	1738
Disable create button on CRM Đã xử lý crm crm.lead odoo12 CRM	1 thg 2 23	2613
How to Connect Meta Lead to Odoo CRM crm crm_lead	2 thg 11 25	1043
CRM Phone and Email Updates crm opportunity	0 thg 12 24	1676

Câu hỏi này đã bị gắn cờ

Bạn có hứng thú với cuộc thảo luận không? Đừng chỉ đọc, hãy tham gia nhé!