while converting from lead to opportunity

Question

Email address in the Lead changed to admin email while converting from lead to opportunity automatically. The user has converted the lead into the opportunity and his email address automatically changed to admin email address! Why it happens?

Gayathri · Answer

@Muhammad Hassan
You are mentioning that it happens only for few leads
So, Try to Find the reason behind that by checking the Lead details - Like City , State or email domain
You may find the Reason for that
or else share your Screenshot - so that , it will be easy for us to answer your question

Muhammad Hassan · Answer

I don't Have enough karma to comment on your answers,
I'm using Odoo 15.
My problem is that a salesperson converted a lead into an opportunity, and the email address of the client is automatically converted into the admin email. it is happening only in a few leads.
I don't know how to reproduce it.

ODOO_Aspirant · Answer

Can u please provide  ODOO Version details -Is it 14? and is it SH

Tim Kieft (Radical Fanatics) · Answer

Can you provide a little bit more details? Is this something that can be reproduced? What are the steps to reproduce it? What version / edition of Odoo are you working in?

المنشورات ذات الصلة	الردود	أدوات العرض
How to filter domain in CRM pipeline won by user تم الحل crm crm.lead CRM	1 أغسطس 21	3248
Redes sociales en Odoo v17 crm social_network crm_lead CRM	0 أبريل 24	1331
Disable create button on CRM تم الحل crm crm.lead odoo12 CRM	1 فبراير 23	2115
CRM Phone and Email Updates crm opportunity	0 ديسمبر 24	1153
lock CRM crm opportunity	0 سبتمبر 24	1183

لقد تم الإبلاغ عن هذا السؤال

هل أعجبك النقاش؟ لا تكن مستمعاً فقط. شاركنا!