I´m trying to create a new ticket, with information of a webhook, I verify that I just neet the field name to create, in logs I don't have any mistake. I saw this helpful video and I can create new contacts but I can't create the ticket https://www.youtube.com/watch?v=D3urHJ9rB2o
Payload
Webhook #82 triggered with payload {'name': 'NAME OF HELPDESK TICKET FROM WEBHOOK'}
Python code
vals = {'name': payload.get('name') }env['helpdesk.ticket'].create(vals)
Target record field: []