Due to a process aberration, the information on an issued invoice needs to be updated and reissued to the customer. I updated the SO but cannot figure out how to generate a corrected invoice. All my Odoo folks are out and I want to get paid. Help please!
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In version 13:
If you can't CANCEL the Invoice:
Click ADD A CREDIT NOTE
Select "Full refund and new draft invoice"
This credits the originally issued Invoice for the full amount and makes a copy that you can edit (to make the corrections).
Validate it once you are done to get a new Invoice Number and a new copy for your Customer.
if you CAN CANCEL the Invoice:
Do so and re-generate it from the Sales Order the same way the original Invoice was created.
** The ability to CANCEL Invoices is a configuration option.
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After blundering about I was able to generate an updated invoice but the system fought me the whole way. I wish I could tell you how I did it in case anyone else needs to know but... I sure hope I don't have to do this again!
Thanks for the excellent response!