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Hello,
I added a one2many in the model helpdesk.ticket and i want, when i click on the button "CREATE TASK" in the ticket form to pass this one2many.
I found that this button open a popup on the model helpdesk\.create\.fsm\.task also\ i\ added\ the\ same\ one2many\ in\ this\ model\ and\ try\ to\ pass\ the\ o2m\ from\ hepdesk\.ticket\ and\ to\ helpdesk\.create\.fsm\.task and\ then\ from\ helpdesk.create.fsm.task to project.task.
Is anybody knows how to do that ?
I have the same problem, I used Automation and still I got the error.
here is the code
# Get the helpdesk ticket related to the FSM task
ticket = record.ticket_id # Replace 'ticket_id' with the actual field name if different
# Ensure the ticket exists and has the required field
if ticket and ticket.x_studio_many2one_field_JCxQu:
# Update the FSM task with the value from the Helpdesk ticket field
record.write({'x_studio_many2one_field_Eemgx': ticket.x_studio_many2one_field_JCxQu.id})
Tạo tài khoản ngay hôm nay để tận hưởng các tính năng độc đáo và tham gia cộng đồng tuyệt vời của chúng tôi!
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