Somehow I'm not clear about receiving emails. I want to read all mails from our server into Odoo, so that they appear in the mail history with the employees in the inbox and with the customers.
I did that:
Odoo 12 CE installed on Windows Server 2016 (Vserver), with modules Discuss, Calendar & Contacts (so very little)
created three users: admin@mydomain.de, test@mydomain.de and employee@mydomain.de
each created the alias: admin, test, coworker, with Model = User, Record thread ID = respective user number. Notification Management = Handle in Odoo, Alias Contact Security = Everyone
In order to be able to receive all Mails of 1 & 1, I had to find a workaround: With 1 & 1 "*@mydomain.de" is the catchall address. The * can not be registered with Odoo. Therefore, I have set up a redirect from *@mydomain.de to catchall@mydomain.de (own mailbox). In the webmailer I also see the mails that arrive there.
In Odoo I have created the incoming mail server "catchall@mydomain.de", which is also confirmed.
If I now retrieve mail (Incoming mail server - fetch now), the mails appear in the 1 & 1 webmailer as read and the internal mail server is the correct time on the last Fetch Date, so it was retrieved. Under Email count, however, "no records" appears and I can not find any mails in Odoo. Not under technical-messages, not under technical-emails, not in the inbox of the users and also not at the customer.
In odoo.log nothing new appears at the time of the mail retrieval.
What can I do?
Odoo is the world's easiest all-in-one management software.
It includes hundreds of business apps:
- CRM
- e-Commerce
- Kế toán
- Tồn kho
- PoS
- Project
- MRP
Câu hỏi này đã bị gắn cờ
1
Trả lời
2248
Lượt xem
Nobody there who can give me a hint? Or is there anywhere a documentation that covers e-mails in some detail?
:-(
Bạn có hứng thú với cuộc thảo luận không? Đừng chỉ đọc, hãy tham gia nhé!
Tạo tài khoản ngay hôm nay để tận hưởng các tính năng độc đáo và tham gia cộng đồng tuyệt vời của chúng tôi!
Đăng ký